Parking Manager

Live Nation Entertainment • Raleigh, NC

1d

About The Position

Job Summary: WHO ARE YOU? You are great at problem solving on the fly, aren’t scared to get dirty, and maintain an enthusiastic and positive attitude. You are very organized and an effective communicator. You are comfortable providing direction, while also being willing to jump in and help whenever necessary. All employees have a leading role in the service experience of our guests. That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans. The Role: Coastal Credit Union Music Park is seeking a Parking Manager to help us take our parking program to the next level. This role will provide administrative and executional support to drive effective and successful implementation of the venue parking strategy. The Parking Manager is responsible for the overall management of the Parking department and to ensure all guest, employee, artist and venue transportation needs are satisfied during event days

Requirements

• High School Diploma or equivalent
• At least 3 years in experience in a similar supervisory role
• At least 2 years in Guest Service and communications
• Strong strategic thinking and creative problem solving skills
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• A strong-sense of teamwork and ability to execute programs
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sitting

Responsibilities

• Ensures all parking areas are safe, clean and orderly. Also responsible for maximizing the space usage of all parking areas.
• Leads the traffic control for the venue, specifically at the beginning and end of an event day.
• Moves throughout the venue and conducts weekly lot inspections to monitor and take corrective action when needed.
• Provides guidance and improvement and implements necessary adjustments.
• Ensures that all signage is properly placed and collected during event show days.
• Manages all equipment and inventory for the parking department such as check-out and check-in vests and radios.
• Resolve parking lot disputes that occur.
• Interviews, selects, trains, supervises, counsels and disciplines parking staff for the efficient operation of the parking department.
• Organizes and conducts meetings and communicates pertinent information to the staff.
• Schedules and directs staff in their work assignments.
• Regularly reviews and evaluates the department and recommends and implements new operational policies and procedures when necessary.
• Investigates and resolves parking complaints.
• Interacts positively with guests.
• Work closely with Raleigh Police Department on traffic management plan
• Other tasks as assigned by the Operations Manager.

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED