Parking Staff

The Seattle Mariners Baseball Club•Seattle, WA

1d•$23•Onsite

About The Position

At the Seattle Mariners, you will find a diverse, passionate, innovative team of people who work to live our mission every day. We play in an iconic ballpark – T-Mobile Park– in one of the most beautiful, vibrant, and dynamic cities in the world. We are looking for candidates with exceptional customer service skills to work the season at T-Mobile Park in an exciting and inclusive working environment. T- Mobile Park will host 81 Mariners games in 2026 and a variety of concerts and special events. We offer a fun, flexible, part time schedule, and you will have the opportunity to discuss your availability commitment with the hiring team. Event Staff Team Members enjoy free ORCA Cards, 30% Employee Discount, Meal Discount, Complimentary Tickets and Subsidized Parking & Free Shuttle Service. Primary Objective: Provide efficient and friendly service to guests entering parking areas.

Requirements

Previous experience in a customer-driven environment preferred.
Authentic and Aware: Exemplifies the highest standards of professionalism and ethics, demonstrating a dedication to doing the right thing and treating everyone with respect. Is self-aware and open to feedback, ability to speak the truth with a positive intent, foster a culture of honesty and builds trust with the team. Commitment to the organization's mission is evident in both words and actions, aligned to actively contribute to the fulfillment of organizational goals.
Communicate and Collaborate: Values others and their views, actively engaging and partnering with team members. Seeks clarity and shares information transparently, fostering a collaborative environment while influencing others and aligning support. Excels in seeking out and leveraging the right resources, engaging in teamwork with a positive and productive approach. Whether verbally or in writing, communicates in a clear and constructive manner, contributing to an engaged and efficient workplace.
Execute with Purpose: Takes action and demonstrates accountability, leading with a sense of urgency and dedication to achieving results. Sets and meets challenging expectations for themselves and others, making timely, data-driven decisions and taking ownership of outcomes. Approachable, engaged, and committed; sets a positive tone and cares deeply about the organization. Manages time, priorities, and resources effectively, aiming for and achieving excellence.
Adapt and Innovate: Acts boldly, fosters innovation, and supports transformational change. Leveraging analysis and insights, develops new directions and solutions, identifying opportunities for improvement and displaying a commitment to fixing them. With an ongoing commitment to learning and self-development, overcomes challenges constructively and adjusts effectively to shifting priorities and rapid change. This approach contributes to a dynamic work environment focused on progress and continuous improvement.
Outdoor work environment, subject to fluctuation in temperatures, exposure to the sun and elements.
Must be able to work a variety of shifts, including early morning and late night, as well as weekends. Strongly encouraged to work non-baseball events, which have a wide range of shift start and end times.
Constant standing and/or walking on concrete for duration of shift. Climbs and descends stairs.
Must have functional manual dexterity to operate credit card reader.
Must be able to reach or gesture to direct incoming vehicles.
Must be able to use communication tools such as two-way radios.

Nice To Haves

bi-lingual skills are a plus

Responsibilities

Stand and/or walk in assigned areas and greet incoming guests with a friendly and professional demeanor. Includes accessing areas of the parking garage using concrete stairs.
Commit to regular scheduled shifts and attendance.
Recognize and properly direct guests with parking passes.
Complete credit transactions for guests purchasing parking.
Operate handheld credit card reader and instruct guests on any actions needed to complete transactions.
Communicate incoming traffic and other relevant information with team via two-way radio. Must also be able to hear and comprehend two-way radio communication to respond to any issues in assigned areas.
Attend all mandatory Team Member meetings and training.
Will perform other duties as assigned.
Stand, walk, and climb stairs for duration of shift to quickly and safely direct incoming vehicles to their designated spaces in the parking garage.
Use provided wands, flags, or other tools to direct guests.
Monitor and report vehicle occupancy and other relevant information via two-way radio. Must also be able to hear and comprehend two-way radio communication to respond to any issues in assigned areas.
Enforce proper driving and safety procedures inside the parking garage.
Offer assistance and guidance to guests on where to enter the ballpark after exiting the parking garage.
Ability to understand and follow verbal and/or written instructions.
Strong customer focus; treats all guests with respect and courtesy.
Effective verbal communication skills; clear, respectful, and appropriate communication to all guests. Must be able to work fluently in English; bi-lingual skills are a plus.
Competent in job skills and knowledge.
Communicates clearly and respectively with Team Members.
Strong organizational skills: ability to responsibly handle transactions and remain organized while efficiently moving guests through parking lines.
Knowledge of or ability to learn how to operate handheld credit card device.
Must be dependable and reliable to report to work on-time when scheduled and work in assigned section independently.