Parking Attendant

Universal Parking•Atlanta, GA

29d

About The Position

At Universal Parking, our team members are the cornerstone of our success. We pride ourselves on being recognized as a 2024 Metro Atlanta Top Workplace by the Atlanta Journal-Constitution, a testament to our commitment to creating a workplace where employees feel respected, supported, and empowered to grow. With over 175 years of combined management experience, we offer tailored parking management services that meet the diverse needs of our clients. Our turn-key solutions ensure seamless operations and exceptional service. Join us and be part of a company that values excellence, innovation, and a positive work environment! Role Description The Parking Attendant performs a variety of tasks to ensure a quality guest experience and the smooth operation of the parking facility, exceeding customer and client expectations. Depending on the needs of the location, the team member is responsible for greeting and assisting guests with directions, parking help, and completing car counts.

Requirements

Must be able and willing to work outside in all elements (heat, rain, snow, cold)
Excellent customer service and communication skills
Able to stand and walk for extended periods
At least 18 years of age

Nice To Haves

Previous customer service experience preferred

Responsibilities

Greeting and departing guests in a friendly and courteous manner.
Use respectful communication to assist guests with their questions, problems, and concerns; relay information to the Shift or Operations Manager as necessary.
Always communicate professionally with guests, clients, and teammates.
Act as a traffic controller to direct incoming guests to available parking spaces.
Control traffic at entrances, exits, and/or on an assigned level of the parking deck, as needed.
Immediately report any accidents, incidents, or safety concerns to the Operations Manager or Shift Lead.