Parking Attendant

City of High Point•High Point, NC

11d•$16 - $19•Onsite

About The Position

Join our team as Parking Attendant, where you’ll help keep our municipal parking decks and lots running smoothly. From assisting customers to monitoring operations, you’ll play a key role in providing safe, efficient, and friendly parking services that keep visitors satisfied.

Requirements

Valid North Carolina Driver’s License or valid license in another state
High School Diploma or GED
Must be able to work a flexible schedule and be able to fill in for other employees who are not able to work their schedule.
Must be able to work alone and handle situations which may occur.
Computer knowledge with competency in MS Excel and Word, knowledge of the parking operation systems and operation of necessary city systems.
General office machines knowledge (computers, copiers, telephones, calculator, FAX, etc.).
Must have strong interpersonal skills for working with customers, other attendants, and city employees.
Must have ability to handle, record, and control cash funds and credit cards to ensure proper documentation and safeguarding.

Nice To Haves

Spanish Language skills

Responsibilities

Operate cashier terminal, including ability to process normal and exception transactions, and to understand all messages provided by the cashier terminal
Calculates, collects and counts revenue for parking fees
Processes credit card transactions
Operates light truck between parking decks
Operates computer to enter and retrieve information
Operates copy machine, printer and telephone
Answers customer inquiries regarding parking, provides information and directions
Assists Supervisor in the collection of parking receipts and other revenue taken in and deposited
Assists in the monitoring of video and audio equipment for security of parking facilities
Monitors any malfunctions of equipment or elevator and notifies supervisor or proper authorities
Reset ticket dispenser, fee computer, and barrier gate after a power failure
Performs maintenance duties as necessary
Assists in supervising the use of video and audio equipment for security monitoring of parking facilities
Checks for any malfunctions of equipment or elevator and notifies supervisor or proper authorities
Completes daily reports of validations and revenue, and prepares deposit slips
Directs traffic, assists motorists in parking and with vehicle problems
Collects monthly rental payments
Observes activity in and around the deck for secure, smooth, safe operation of facility and to ensure safety of patrons and their vehicles
Ensures that all work is performed in accordance with OSHA and City Safety Standards and Policies.