Parking Attendant

Westgate Resorts • Las Vegas, NV

8d • Onsite

About The Position

General Summary Of Duties: Provide valet parking service to all guests who wish to utilize valet parking and protect the Hotel’s liability while providing this service.

Requirements

• Ability to obtain/renew all government required licenses or certification. [Las Vegas Metropolitan Police Department Non-Gaming Work Permit; Las Vegas Metropolitan Police Department Gaming Work Permit; Clark County Health Card; Alcohol Awareness Certificate; Valid Driver's License]
• Ability to greet customers/guests in a police and friendly manner.
• Social skills as demonstrated by the ability to deal with internal/external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve problems and concerns.
• Social skills as demonstrated by the ability to listen and respond to employee, management and/or customer/guests inquiries/concerns using a positive, clear speaking voice, answering questions and/or offering assistance giving accurate information regarding plans, policy or procedures within guidelines.
• Respond to guest inquiries.
• Provide guest satisfaction through assistance, direction and information within hotel guidelines.
• Ability to read, write, speak and understand the English language sufficient to complete stubs and incident reports, read posted memos and rules/regulations and communicate with guests and other employees.
• Ability to read, write, speak and understand the English language in case of emergency situations and to read caution and/or safety notices.
• Ability to read, write, speak and understand the English language to follow written/verbal instructions from management, other employees and guests/customers.
• Basic mathematical skills necessary to determine parking availability, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes.
• Ability to drive motor vehicles to park/pull same from valet lot.
• This position requires considerable physical activity on a continuous basis throughout the shift.
• Ability to operate gate opener and motor vehicles to park vehicles in valet lot.
• Ability to read, write, speak and understand the English language clearly to ascertain and document important information, to follow written and/or verbal instructions and to provide clear direction/guidance.
• Ability to relate to all levels of management, employees and guests.
• Ability to maintain attendance in conformance with standards.
• Ability to maintain a neat, clean and well-groomed appearance.
• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
• Must be 21 years old and a valid drivers license for at least 3 years.
• High school diploma or GED equivalent

Responsibilities

• Identify guests who desire valet parking, greet the guest, note the type of vehicle, color, license plate number and locator number on the parking stub.
• Give the guest their portion, put the other portion on vehicle under the windshield wiper.
• Check the damage and note same on the stub.
• Write initials on the stub and drive the vehicle to appropriate locator number.
• Identify guests who have valet parked, greet the guest, request the guests’ portion of the parking stub.
• Note the type of vehicle, color, license plate number and locator number on the parking stub.
• Run to the appropriate spot/vehicle, take the other portion of the valet stub from under the windshield wiper, check the stub’s serial number given the guest and match same.
• Drive the vehicle to the guest, take the numbered portion of the stub from the guest and match it to the other portions of the stub.
• Release the vehicle to the guest, provided the numbers match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees