Parking and Transportation Ambassador (Seasonal)
About The Position
Our business is a team sport built on creating and delivering memorable experiences around Cubs baseball and other live events. Chicago Cubs | Marquee 360 | Marquee Development | Marquee Ventures Each brand stands as unique as the teams that drive them. We welcome you to learn more about us. The Parking and Transportation Ambassador plays a vital role in delivering a best-in-class fan experience to guests of Wrigley Field. They are energetic, engaging, passionate, personable and welcoming. Through the lens of service, we seek candidates who are focused on the guest experience and strive to create best-in-class customer service for our loyal fans while supporting the execution of a variety of unique events across the Wrigley Field campus. We are looking to welcome new Parking and Transportation members to our teams for our 2026 events season. CLICK HERE TO LEARN MORE If you think you have what it takes and want to be part of the team, apply today! Interview & Hiring Timeline: interviews with qualified candidates are anticipated to take place at the end of January and monthly throughout the summer.
Requirements
- Must be 16 years old or older
- Ability to work outdoors in a variety of weather conditions and effectively adapt to a changing work environment
- Ability to work the minimum number of hours per season (270) including nights, weekends and holidays throughout the year. This averages to be about 45 hours a month
Responsibilities
- Deliver best-in-class customer service to all guests
- Assist guests by scanning parking passes, greeting and directing vehicles towards parking spaces and answering questions about Wrigley Field offerings and policies
- Safely operate golf carts to transport guests to and from assigned parking lots, following all traffic laws and designated routes
- Resolve guest concerns and special requests within the framework provided via the Seasonal Associate Handbook and training while upholding the "Wrigley Field Fan Code of Conduct"
- Promote a safe and enjoyable experience, identify and report inappropriate behavior, safety risks or medical situations through functional hierarchy
- Use knowledge of Wrigley Field and Cubs history to engage fans and guests to deliver exceptional service
- Perform additional responsibilities as needed and as directed by supervisory personnel
Benefits
- Option to purchase a discounted meal on event days
- Complimentary off-site parking & shuttle transportation to Wrigley Field on event days
- Exclusive special events for associates
- Professional development & engagement opportunities
- Rewards & recognition programs
- Access to best-in-class facilities including an associate locker room & break room
- Uniform(s) provided at no cost
- Option to purchase a discounted meal on game days
- Complimentary off-site parking & shuttle transportation to/from Wrigley Field on night & weekend game days
- Exclusive special events for associates
- Professional development & engagement opportunities
- Rewards & recognition programs
- Access to best-in-class facilities including an associate locker room & break room
- Uniform(s) provided at no cost
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
