Parking Ambassador

Universal Parking • Miami, FL

4d • $17 - $17 • Onsite

About The Position

The Parking Ambassador serves as the first point of contact for guests, tenants, and cruise passengers, ensuring a smooth and welcoming parking experience. This role supports daily parking operations through exceptional customer service, accurate cashiering during cruise operations, and clear communication. Parking Ambassadors work closely with the operations team to support traffic flow, assist guests, and always maintain a professional presence.

Requirements

• Bilingual in English and Spanish
• Strong customer service and communication skills
• Ability to handle cash and operate payment equipment accurately
• Friendly, professional attitude with the ability to remain calm during high-volume periods
• Reliable, punctual, and comfortable working outdoors
• Willingness to work weekends
• At least 18 years of age

Nice To Haves

• Previous parking, hospitality, or customer service experience is helpful but not required

Responsibilities

• Greet and assist customers, tenants, and cruise guests entering and exiting the facility.
• Provide directions, answer questions, and support guests throughout their parking experience.
• Maintain a friendly, professional, and approachable presence at all times.
• Serve as a cashier during cruise operations, processing payments accurately and assisting guests with exit.
• Help with validations, payment questions, and general parking inquiries.
• Communicate with the operations team regarding traffic flow, customer needs, and any developing issues.
• Monitor parking areas and report issues, safety concerns, or equipment malfunctions.
• Support smooth entry and exit by observing flow and assisting where needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees