PARK SUPERINTENDENT III

State of Arkansas

About The Position

This position oversees operations at a unique and highly sensitive resource site that includes Blanchard Springs Caverns, a protected living cave system of significant geological, biological, cultural, and historical importance. The role requires close coordination with partner agencies to ensure the long term preservation, protection, and responsible public access of the cave and associated resources.In addition to the caverns, the site includes a developed recreation area featuring a spring-fed lake, campground, swimming access, and day-use facilities. The successful candidate will balance resource protection with exceptional visitor experience by ensuring safe operations, high quality maintenance standards, and effective collaboration with internal staff and external partners. Responsibilities include protecting natural and cultural resources, supporting sustainable recreation opportunities, and maintaining strong working relationships with cooperating agencies involved in the management of this complex site.The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.Position InformationJob Series: Parks – CompetitiveClassification: Park Superintendent IIIClass Code: RPA19CPay Grade: SGS09Salary Range: $69,395- $102,705Job SummaryThe Park Superintendent III is a mid-level management position responsible for overseeing the daily operations, maintenance, and visitor services of a moderate to large-sized state park or multiple smaller parks. This role ensures the protection of natural and cultural resources, the safety and satisfaction of visitors, and the efficiency of park operations.

Requirements

Strong decision-making, conflict resolution, and organizational skills.
Ability to supervise and motivate staff.
Experience in budget management, procurement, and resource allocation.
Excellent verbal and written communication skills for engaging with the public, stakeholders, and government agencies.
Strong public speaking and presentation abilities for educational programs and community outreach.
Ability to handle complaints, resolve visitor concerns, and manage public expectations professionally.
Knowledge of park maintenance, natural resource conservation, and recreational facility management.
Proficiency in environmental laws, safety regulations, and emergency response planning.
Understanding of business operations, revenue collection, and partnership development.
Ability to operate park maintenance equipment, vehicles, and tools safely and effectively.
Knowledge of hiking trail maintenance, habitat restoration, and wildlife management.
Awareness and ability to respond to first aid, CPR, and emergency response protocols (training will be provided).
At least four years of experience in park management, natural resource management, outdoor recreation administration, or a related field, including two years in a leadership capacity.

Responsibilities

Oversee the daily management, maintenance, and programming of a state park or multiple smaller park sites.
Implement and enforce state park policies, safety regulations, and environmental conservation laws.
Develop and oversee budgeting, procurement, and resource allocation to support park operations.
Supervises staff by interviewing, recommending staff for hire/fire, assigning and reviewing work, counseling, and evaluating the performance of incumbents.
Prepare reports, operational plans, and funding proposals for state park leadership.
Supervise facility staff, park interpreters, park rangers, maintenance workers, seasonal staff, and volunteers.
Ensure high-quality visitor experiences through well-maintained facilities, engaging programming, and responsive customer service.
Handle public inquiries, complaints, and emergency situations in a professional and timely manner.
Oversee park maintenance, infrastructure improvements, and trail management.
Manage natural and cultural resources, ensuring environmental stewardship and conservation best practices.
Assist in educational and recreational programs, ensuring alignment with conservation and heritage goals.
Coordinate safety and emergency response plans, including law enforcement collaboration and disaster preparedness.
Oversee fee collection, concessionaire agreements, and special event management to support park sustainability.