PARK SUPERINTENDENT II

State of Arkansas•Helena-West Helena, AR

About The Position

The Park Superintendent II is responsible for managing the day-to-day operations of a small to mid-sized state park or a specific division within a larger park. This role ensures the effective operation, maintenance, and visitor services of the park while protecting natural, cultural, and recreational resources. The position requires a blend of leadership, operational oversight, and customer service skills to enhance public access, safety, and enjoyment of the park.

Requirements

Ability to supervise and train staff, delegate tasks, and resolve conflicts.
Strong decision-making and problem-solving skills to address operational challenges.
Experience in budget management, procurement, and operational planning.
Excellent communication and interpersonal skills to engage with visitors and stakeholders.
Strong public speaking and presentation skills for educational programs and outreach.
Ability to handle visitor complaints and ensure a positive park experience.
Knowledge of park operations, recreation management, and facility maintenance.
Familiarity with environmental conservation laws, safety regulations, and state policies.
Competence in basic financial management, reporting, and data analysis.
Ability to operate maintenance equipment, vehicles, and tools safely.
Understanding of hiking trail upkeep, wildlife management, and habitat preservation.
Awareness and ability to respond to first aid, CPR, and emergency response protocols (training will be provided).
At least three years of experience in park management, natural resource management, outdoor recreation administration, or a related field, including one year in a leadership capacity.

Responsibilities

Oversee daily park operations, including facility maintenance, recreational programs, and visitor services.
Implement state regulations, park policies, and environmental protection standards.
Ensure trails, campsites, recreational areas, and park facilities are maintained to high standards.
Assist in emergency preparedness and response planning, including visitor safety and weather-related incidents.
Supervise facility staff, park interpreters, park rangers, maintenance staff, seasonal employees, and volunteers.
Supervises staff by interviewing, recommending staff for hire/fire, assigning and reviewing work, counseling, and evaluating the performance of incumbents.
Provide exceptional customer service to park visitors and address public inquiries.
Oversee educational and recreational programs, ensuring alignment with conservation and heritage goals.
Manage park reservations, special events, and group tours to enhance visitor experience.
Assist in educational and recreational programs, ensuring alignment with conservation and heritage goals.
Assist with budget planning, expenditure tracking, and revenue generation activities.
Monitor concessionaire agreements, fee collection, and park retail operations.
Prepare operational reports, maintenance logs, and grant proposals to support park funding.
Monitor natural habitats, wildlife populations, and resource conservation initiatives.
Oversee invasive species management, land restoration, and ecological protection projects.