Title 1 Parent Support Coach

Stride, Inc.•Denton, TX

1d•Remote

About The Position

The Parent Support Coach is a Title 1 funded position. This is a key member of the student services team, responsible for fostering strong partnerships with families to support student success. This role focuses on assisting families whose students exhibit challenges with school engagement, attendance, lesson completion, and academic progress. The Parent Support Coach will serve as a bridge between home and school, providing coaching, resources, and individualized support to empower parents and guardians in promoting consistent student participation and performance.

Requirements

Strong written and verbal communication skills
Excellent problem-solving skills
Organizational skills, multi-tasking abilities
Customer service focus
Adaptable and comfortable in a fast-paced work environment
Familiarity with the online learning experience
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); Web proficiency
Ability to travel 20% of the time
Ability to clear required background check

Nice To Haves

Some college
Experience supporting adults and children in learning and the use of technology
An ability to learn new technology tools quickly (e.g. database and web-based tools)

Responsibilities

Oversee a caseload of families assigned as their main point of contact with the school
Serve as a liaison between families, Learning Coaches, teachers, and/or administration
Contact late starting or missing families by phone and work to ensure a Strong Start at the school quickly
Monitor engagement progress and activity of families on their caseload
Initiate meaningful, recurring contact by phone with families.
Initiate larger family support interventions when a student begins showing signs of academic decline as determined by course grades, log-ins, course activity, and missing assignments.
Arrange support conferences as needed to address performance concerns.
Monitor student progress and maintain detailed communication logs and documentation of all family interactions.
Assist families in creating plans to get back on track
Increase professional knowledge and skills by attending required staff meetings; participating in school and K12 sponsored Professional Development, and seeking other professional learning opportunities.
Participate in State testing as required