Parcel Analyst

eShipping, LLC • Parkville, MO

2d

About The Position

The Parcel Analyst is responsible for continual analysis of our customer base to ensure competitive pricing. The Parcel Analyst interacts with Sales, Solutions, Account Management, and Executive teams regularly. This individual serves a critical role in identifying cost savings to our customers and profitability of our company.

Requirements

• Ability to work independently with minimal leadership oversight
• The ability to effectively interact with Sales, Solutions, Account Management, and Executive teams
• Excellent customer service, time management, and prioritization skills
• Excellent oral and written communication skills in person and via phone
• Ability to understand, interpret, and explain complex and abstract pricing issues and respond appropriately
• Able to utilize sound, independent judgment and make responsible decisions and recommendations
• Excellent follow-through and detail orientation
• Able to effectively utilize computer programs including Word and Excel and transportation management system
• Ability to work with a variety of people and personality types
• Able to work within a fast-paced team environment
• Work overtime as necessary to meet customer needs
• High school diploma or equivalent

Nice To Haves

• Parcel experience preferred

Responsibilities

• Creates monthly reports by using data extraction to prepare and update reports
• Creates one-off requested reports
• Serves as the subject matter expert on parcel pricing structures, carrier service offerings, and market trends
• Serves as the subject matter expert on parcel data formats, including all technology systems and vendors involved in the collection and transfer of parcel data
• Develops and maintain market benchmarking processes
• Serves as project manager and primary customer point-of-contact on all parcel procurement projects
• Develops and proactively execute methods of reviewing customer parcel data to determine savings opportunities and present opportunities to internal and external partners
• Creates and Manages daily automated reports for current customers
• Assists with the development and maintenance of company KPI dashboards
• Other administrative duties as assigned
• Maintain knowledge of applicable Solutions agreements and protocols
• Must be knowledgeable of transportation and logistics

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees