About Us: Volunteers of America is a national, faith-based nonprofit organization founded over 125 years ago. VOA Illinois is one of the oldest affiliates of the Volunteers of America family delivering strength-based trauma-informed, gender-responsive and culturally sensitive programs and services at the highest standards of excellence to our clients. We have never stopped reinventing our services and we continue to innovate based on our communities’ evolving needs. VOA Illinois, a certified “Great Place to Work,” fosters an organizational culture focused on faith, innovation and collaboration. Year after year VOA Illinois expands and promotes from within, holding a workforce with over 50% having experienced promotion. Check out our careers page to find more opportunities at Careers - VOA Illinois . Position Type: This is a Part -time, in-office position and requires a 28 -hour week on average. May include occasional weekend and/or evening hours as assigned. Environment: Physical demands include sedentary work, operating a computer and other office productivity machinery with frequent communication with clients and colleagues of VOA Illinois and others involved in the care and custody of clients. The individual hired must be able to move, traverse and travel in the community in a vehicle, assist clients in and out of a vehicle if necessary and transport clients in the community. Must be able to lift and carry up to 50 lbs. Core Competencies: To perform this job successfully, an individual must be able to meet or exceed the following; Drive engagement and communication with clients that embodies empathy, patience and emotional intelligence. Conducts home visits minimally once monthly for each assigned case. Advocate for clients using active listening to determine resources and meet various needs. Collaborate with VOA colleagues, outside organizations or vendors, etc. to connect clients and obtain necessary resources. Display discipline in managing time and attention to assigned caseload, tasks or projects. Exercise prudent stewardship of agency resources. Exhibit cultural competence while serving clients of diverse backgrounds and commit to expanding knowledge and understanding of different communities and people groups. Demonstrate ethical and professional behavior at all times. Engage with trauma-informed care approach and practice principles. Recognize and display ability to de-escalate and resolve conflict as necessary. Program Overview: The Legal Services for Homeless Veterans (LSV-H) program supports veterans experiencing or at risk of homelessness by addressing legal barriers that impact housing stability, income security, safety, and access to care. The program provides legal assistance in areas such as housing and eviction matters, income support, criminal defense, protective orders related to domestic violence or intimate partner violence, consumer law, and access to health care. LSV-H delivers services through on-site legal clinics at the Hines VA Medical Center and multiple Hope Manor properties, allowing the team to meet veterans directly where they live and receive care. The program serves veterans across Cook County, DuPage County, Kane County, and Will County, with a focus on promoting long-term stability and self-sufficiency through accessible, veteran-centered legal support.
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Job Type
Part-time
Career Level
Entry Level