PACs Administer

Jefferson Health Plans • Cherry Hill, NJ

1d

About The Position

Supports the business in identifying and implementing optimal technical solutions that integrate seamlessly with existing systems. Responsibilities include preparing work plans for system upgrades and enhancements, configuring and maintaining technical environments, and evaluating workflows to assess feasibility and resolve operational issues. Develops clear specifications and documentation, plans and executes comprehensive test scenarios, and assists in establishing technology standards. Additional duties include supporting resource estimation, ensuring timely completion of tasks, and promptly communicating any variances to management.

Requirements

• High School Diploma/GED
• 1 year Application, implementation and support experience in addition to and 5 years Progressive experience in Information Services or Combination of Information Services and direct Health Care experience or Large-Scale implementation/Upgrades
• Comprehensive test plan development

Nice To Haves

• Bachelor’s Degree Computer Science or Healthcare
• 3 years of direct applications build on current software version
• 10 years Progressive experience in Information Services or combination of Information Services and direct Health Care experience
• Information Technology Experience and/or Healthcare Operations Experience
• Implementation/Upgrade Support
• Applications Planning, Development and Implementation
• Technical Collaboration
• Strong oral and written communication skills
• Triaging
• On-call/DR/BC
• General technical knowledge to perform key Client Server administration and networking functions
• Project resource and budget management

Responsibilities

• Supports the business in identifying optimal technical solutions for issues and processes, ensuring seamless integration with other business and technology systems.
• Prepares business work plans to support analysis and the testing of system upgrades, modifications, and enhancements.
• Vendor Management to meet expected service levels.
• Meeting facilitation or presentation to small collaborative groups.
• Manage small projects
• Provides support for configuring, implementing, and maintaining technical requirements across development, staging, and production environments.
• Evaluates work processes, assesses the feasibility of small to medium project requests, and resolves operational issues.
• Develops clear, concise specifications and accompanying documentation as assigned or as needed
• Plans, develops, and executes comprehensive test scenarios to ensure thorough validation.
• Assists in developing technology standards
• Assist in estimating resources required for task completion
• Completes assigned tasks by the due date or documents any variances

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED