Overnight Member Services Representative Thursday - Sunday

Planet Fitness•Okemos, MI

3d•$13•Onsite

About The Position

The Overnight Member Services Representative will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Requirements

Custodial experience is preferred.
Customer service background preferred.
Basic computer proficiency.
Punctuality and reliability is a must.
Ability to work third shift is a must.
Honesty and exceptional work ethic.
Ability to solve problems independently.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Continual standing and walking during shift.
Continual reaching with hands/fingers/arms during shift.
Occasional climbing, balancing, kneeling and crouching during shift.
Must be able to occasionally lift over 80 pounds.
Will occasionally encounter toxic chemicals.

Nice To Haves

Custodial experience
Customer service background

Responsibilities

Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
Stock locker rooms with proper supplies/paper products.
Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
Follow “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Club Manager immediately.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member’s accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.