Overnight Case Manager

Unity House of Troy • City of Troy, NY

5d

About The Position

Perfect for night-shift workers who want to make a difference.

Do you thrive during late-night hours and want to support individuals impacted by domestic violence? Join our team as an Overnight Case Manager and help ensure safety, stability, and compassionate care during critical hours of need.

Bilingual (Spanish/English) candidates are strongly encouraged to apply.
 A language differential is available and bilingual skills must be used daily as part of the role.

Requirements

• College degree preferred
• High School Diploma/GED required
• 1–2 years prior experience working with victims of domestic violence or similar vulnerable populations
• Reliable transportation required
• Valid NYS driver’s license required

Responsibilities

• Maintain the safety, security, and smooth overnight functioning of the Domestic Violence Emergency Residence
• Follow all program policies, routines, and procedures
• Provide light cleaning and upkeep of the shelter as needed
• Answer phone calls, including the Unity House Domestic Violence Hotline
• Assist with calls from the NYS Domestic Violence and Sexual Assault/PREA Hotlines when needed
• Build rapport with residents using trauma-informed and victim-centered approaches
• Provide crisis intervention and support during overnight needs and emergencies
• Complete timely and accurate reports and documentation
• Contribute to an environment of inclusion, dignity, and belonging

Benefits

• Generous time off benefits!
• 13 paid days off in your first year for full time employment (increases every year)
• 56 hours of NYS Sick Leave
• 12 paid holidays plus a new “pop-up” holiday!
• 2 floating holidays
• Major medical leave
• Medical/dental/vision/life insurance, and 403b contributions after one year
• Plus, gym, tuition and cell phone discounts and a 50% reduction in childcare tuition at A Child's Place.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED