Overnight Call Center Agent

Vertical Screen Inc. • Warminster, PA

30d • $16 • Onsite

About The Position

The Occupational Health Services Researcher supports our clients’ applicants by handling incoming calls regarding drug screens and other health services. This is a full-time in office position out of Warminster, PA. We are seeking a shift of 10pm - 6am Monday through Friday. Must be able to train during the day for the first 4-6 weeks. This position pays $16.00hr.

Requirements

• Must be able to work in a fast paced, inbound/outbound call center environment
• Ability to multitask
• Strong attention to detail
• Ability to efficiently operate and navigate a computer and internal software
• Excellent verbal and written communication skills
• Must be proficient in Microsoft Office
• The candidate we are seeking will have at a minimum a high school diploma or equivalent.

Responsibilities

• Handle a high volume of inbound or outbound calls
• Evaluate documentation and information needed
• Processing and following up on invoices and faxes
• Administrative duties such as filing, scanning, and mailing different types of documents
• Maintain and document detailed notes in system regarding correspondence with applicants

Benefits

• Medical, dental and vision coverage with spouse/family coverage options
• 401K plan with generous company match
• Flexible spending accounts
• Voluntary insurance coverage plans (life, disability, etc.)
• Paid lunch breaks
• Paid time off
• Paid holidays
• Paid training program/ Internal employee development
• Overtime options available
• Casual dress code
• Flexible work schedules
• RushBus scheduled service from Septa Bus Route 22 and Regional Rail
• Employee referral bonus program
• Discounts through partnerships & neighborhood business programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees