Overnight Bell Attendant

Kiawah Island Golf Resort • Kiawah Island, SC

6h • Onsite

About The Position

As an Overnight Bell Attendant, you are an integral part to the entire guest arrival and first contact our guests and patrons have with The Sanctuary. You must be professional and friendly at all times, possess an extensive / intimate knowledge of the hotel operational policies and procedures, as guests will require a vast array of resort services and information. Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina, offering Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation. The resort focuses on hiring the best individuals, with talented and skilled employees striving for the mission to be recognized as the best golf and tennis resort on the East Coast. The company is committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.

Requirements

• High school diploma, or equivalent vocational training certificate, required.
• Must be able to handle confidential information.
• Must be able to pass a background check.
• Must be able to work mornings, evenings, and varied work schedules (including weekends and Holidays) as it pertains to the various needs and movements of the guests of the hotel.
• Must be able to communicate in English with guests, co-workers and management to their understanding.

Nice To Haves

• College degree – ideally in Hospitality or Travel and Tourism – is preferred.
• Past hotel / resort experience preferred, preferably in a luxury setting.
• Previous Guest Services / Bell Person experience preferred, but not required.

Responsibilities

• Responsible for the safe and timely transportation of luggage to and from the guestrooms.
• Facilitate guest traffic in the lobby, open doors and deliver time sensitive materials, such as: overnight packages, guestroom amenities, and shoe shines.
• Offer assistance to all guests that walk by, or perhaps bike up to, the hotel.
• Multi-task, be able to work both independently and in a team environment and be able to resolve challenges that may arise.
• Coordinate and work with Valet Attendants and Door Persons to ensure smooth operation of the front drive / lobby.
• Follow and support Service Commitment and Core Values.
• All other duties, as assigned.

Benefits

• Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
• Employee Meal Program
• Employee Trainings and Appreciation Events throughout the year
• Recognition Awards and Incentive Events, Peer to Peer Recognition
• Leadership & Career Development
• Bi-annual Wellness Fair
• Free Parking!
• Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
• 401k – available after 30 days of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees