Outside Sales Engineer

W.A Tompkins Co.•Allentown, PA

About The Position

Tompkins, headquartered in Danvers, MA (22 miles north of Boston) designs, installs and distributes piping, fittings, tanks, pumps, valves and other sanitary instruments to Fortune 500 customers who use the equipment in their plants to make juice, milk, wine, spirits, sodas, and other beverages. Family owned and operated for over 50 years, Tompkins is entrepreneurial, fast paced, and on pace for its best year of revenue in company history . Tompkins was recently purchased by Holland Group (collectively the “Group”), a family-owned group of high purity sanitation companies and is looking for an Outside Sales Engineer. About Holland Group Holland Group is a private, family-owned (but not family-operated) group of businesses with locations in Illinois, Wisconsin, Indiana, Massachusetts, and Pennsylvania. The family does not believe in short term ownership (i.e. buy and flip) and instead intends to build a business for decades to come built upon integrity, passion for action, and meaningful opportunity for its employees. The group prides itself on being nimble, entrepreneurial, and unencumbered by “big company” items like frequent presentations, bureaucracy, and red tape. The group deploys a best-in-class profit share program and is always looking for its next generation of leaders to shepherd it to future growth. While the combined group of businesses are currently ~$120M in annual sales, the Company strives to grow organically and via 1-2 acquisitions per year to achieve ~$400M in sales by 2030. Current Holland Group Businesses (as of August 2025): Holland Applied Technologies , Liquid Process Equipment (acquired 2020), Bio Fab Technologies (acquired 2023), W.A. Tompkins (acquired 2024).

Requirements

Strong customer focus with the ability to initiate, develop, and maintain relationships.
Excellent verbal and written communication skills, presentation, and negotiation skills.
Excellent interpersonal and customer service skills.
Proficiency in Microsoft Office suite and Outlook
Proactive, high energy and entrepreneurial; goal oriented and driven to exceed sales targets.
Ability to work independently and collaboratively within a team.
Ability to manage multiple tasks at once and prioritize accordingly.
Ability to develop thorough understanding of primary product offerings.
Bachelor’s degree in Engineering, Business or related field
5+ years’ experience in outside sales/account management
Must be able to travel to customer facilities for sales calls.
Must be able to lift to 50lbs occasionally.

Nice To Haves

Experience in Sanitary/High Purity a plus

Responsibilities

Proactively seeks and develops new business opportunities within assigned territory.
Actively calls on existing customers to foster growth and opportunity.
Plans and executes 8 – 10 Customer Sales Calls per Week
Identifies and targets potential clients within the assigned territory with a focus on process engineers, procurement, and maintenance managers, through research, cold calls, networking.
Develops a thorough understanding of customers’ business goals and objectives, operating systems, and manufacturing processes.
Develops and executes strategies to generate a consistent pipeline of qualified leads and opportunities, emphasizing W.A Tompkins' ability to solve complex problems with high-value products and services.
Cultivates and maintains strong relationships with decision-makers: making initial contact, introducing W.A Tompkins' product offering, and developing a rapport to identify customer needs.
Develops and maintains key customer contacts and activities for assigned accounts using Salesforce CRM.
Reviews customer activities monthly with Sales Manager and strategizing ways to maximize sales volumes and territory revenue growth.
Produces sales and gross margin growth to meet and exceed annual goals.
Increases market share for the products we represent within a defined geographical territory.
Develops new relationships within existing customers.
Completes company & factory training sessions to develop product knowledge.