Outreach Worker

St. Vincent De Paul VillageSan Diego, CA
Onsite

About The Position

At Father Joe’s Villages, outreach and housing services are a critical first step in helping individuals and families move from homelessness to stability. Our Outreach team builds trust, connects people to essential services, and helps them access safe housing and supportive care. This work directly supports our mission to end homelessness and strengthen the San Diego community. The Outreach Worker engages individuals and families experiencing homelessness in the community and connects them to housing, healthcare, and supportive services. This role combines field outreach, case management, and housing navigation while working closely with community partners and internal teams. You will regularly travel throughout the community to meet clients where they are and help them move toward safe and stable housing.

Requirements

  • Associate degree in social work, psychology, sociology, or a related field and two (2) years of relevant experience,or High school diploma or GED and at least two (2) years of relevant experience, including lived experience navigating homelessness, housing instability, or related systems.
  • Basic computer skills, including Microsoft Office or similar programs
  • A valid California driver’s license, current registration, insurance, and an acceptable driving record are required due to the essential functions of this role.
  • Ability tomaintainconfidentiality and manage multiple priorities
  • Be at least 21 years of age.

Nice To Haves

  • Experience providing outreach, case management, or housing navigation for people experiencing homelessness
  • Familiarity with the Coordinated Entry System and local housing resources
  • Experience working in street outreach, shelters, supportive housing, behavioral health, or substance use services
  • Bilingual or multilingual skills (especially Spanish or other languages commonly spoken in the community)
  • Experience using HMIS or other case management systems
  • Training in Trauma-Informed Care, Motivational Interviewing, Harm Reduction, or Housing First practices
  • Experience collaborating with community partners, landlords, or healthcare providers
  • Knowledge of local housing programs, benefits, and publicassistanceresources

Responsibilities

  • Conduct street and community outreach to engage individuals and families experiencing homelessness and build trusting relationships
  • Support clients through the Coordinated Entry System and connect them to shelter, housing, and supportive programs
  • Complete intake interviews, needs assessments, and eligibility screenings.
  • Provide referrals to emergency, interim, and permanent housing resources
  • Maintain a caseload ofapproximately 15–20 clients and provide ongoing support.
  • Develop and update individualized service plans in partnership with clients
  • Coordinate referrals to medical care, behavioral health services, substanceusetreatment, and other community resources
  • Monitorclient progress and advocate for services that support long-term housing stability
  • Maintainaccurateandtimelydocumentation in HMIS and other case management systems
  • Complete progress notes and required reporting for client interactions and services provided
  • Collaborate with internal teams and community partners to secure housing and supportive resources
  • Safely drive agency vehicles to conduct outreach, attend meetings, and transport clients as needed
  • Completerequiredtrainingsand compliance activities on time
  • Follow agency policies, confidentiality standards, and data integrity requirements
  • Perform other duties as assigned to support program needs

Benefits

  • medical, dental, and vision coverage
  • retirement plan options
  • paid time off
  • 11 paid holidays
  • professional development opportunities
  • wellness programs
  • employee assistance resources to support work-life balance and overall well-being

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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