Outreach Worker PATH (Projects for Assistance in Transition from Homelessness)

Rosecrance • Rockford, IL

1d • Onsite

About The Position

In this role, you will advocate for designated clients. Participate as a team member in the delivery of addictions treatment services to clients and their families and facilitate the issues of recovery into their daily living situations. Provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Promote the treatment concepts and work cooperatively with all staff to implement treatment services. Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Requirements

• High School Diploma or GED
• Ability to drive a multi-passenger vehicle in a variety of weather conditions including rain and snow.
• Excellent written and oral communication skills
• Ability to quickly establish rapport
• Skilled in behavior management techniques.
• Initiative-taker with ability to work independently and with a team
• Valid driver’s license and ability to meet Agency insurance requirements
• Must have own transportation (designated positions)
• Belief in the mission and vision of Rosecrance

Responsibilities

• Work prescribed hours and be available to work additional hours when necessary. Overtime may be required.
• Transport clients to and from agency, support group or other activities as determined necessary in a responsible and professional manner.
• Conduct home or community-based visits with clients, as specified in program guidelines to help and support clients, to verify progress of clients and to actively engage clients in the treatment process.
• Report and document significant findings of each client as they relate to development and progress or lack of progress towards individualized treatment goals.
• Accompany clients as an advocate to places such as courts, medical clinic, public assistance office or other mental health services as recommended.
• Actively participate in client’s graduation celebration.
• Remain active as advocate and when possible, engages in case management planning when client is transferred to another level of care such as inpatient chemical dependency or psychiatric services.
• Provide referral and assistance for client’s immediate needs such as housing, food, or other risks of potential harm.
• Work closely with other outreach workers to share duties as needed and communicate exceptional circumstances of each client when appropriate to insure consistency of care in times of absence.
• Complete documentation according to the Agency's policies and procedures manual concerning client service record and other reporting as directed.
• Serve as a member of the treatment team and participate in all team meetings and activities.
• Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.

Benefits

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED