Outreach Specialist

THE RESCUE MISSION•Tacoma, WA

2d•$25 - $30•Onsite

About The Position

Are you passionate about connecting with our unhoused neighbors and supporting them to reach their goals? If so, Tacoma Rescue Mission (TRM) is seeking an Outreach Specialist to be on a team that carries out our mission. At TRM, we believe that people are our greatest asset, and we are committed to attracting, developing, and retaining a diverse and talented workforce. Our inclusive and collaborative work environment centers families and fosters creativity, excellence, and professional growth. Purpose and Vision Statement The Tacoma Rescue Mission (TRM) is a faith-based nonprofit organization whose mission is to support all people - including clients, volunteers, community partners, and staff - to become their best. We provide emergency services such as shelter and meals to neighbors experiencing homelessness. We offer supportive housing and addiction recovery programs that promote self-sufficiency, sustainable transformation, and stability. We share our Christian faith within a loving and inclusive community. We are proud to serve the Pierce County communities for over 100 years. Since 1912, we have served in the name of Jesus Christ while emphasizing the dignity of each person who enters our doors. We value the needs of our community and continually adapt to the changing needs of those who come to us for support. Job Purpose Seeks out people experiencing homelessness in Pierce County, engaging them relationally to assess their needs and connects them to appropriate resources, including the Coordinated Entry (CE) System, so that they can be housed as soon as possible. Assists with barrier reduction as needed.

Requirements

Experience working in street outreach for people who are unhoused, minimum of one year required.
Understanding of substance use issues in early recovery and recovery management including maintenance of professional boundaries.
Ability to apply the principles of trauma-informed care, maintaining a compassionate and positive attitude in stressful situations.
Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment using effective and thoughtful interactions and communication.
Skilled in clear and effective written, verbal, and electronic communication with strong attention to detail.
Effective de-escalation, listening, and problem-solving skills.
Basic computer skills, including MS Word, Excel and Outlook.
Ability to operate TRM vehicles for the purposes of fulfilling the responsibilities of this position.
Valid Driver’s License & Evidence of Insurability.
Acceptable driving record.
Successful completion of TRM driving test.

Nice To Haves

Case management experience, preferred.
Experience working in Coordinated Entry and HMIS, preferred.
Bilingual in English/Spanish speaking preferred.
Mental Health First Aid, preferred.
Peer Support Specialist, preferred.

Responsibilities

Meets clients to assist them through progressive engagement and a strengths-based, client-centered approach.
Collaborates with team and networks with partners.
Assesses immediate housing barriers and helps clients brainstorm creative options for alternative housing arrangements.
Supports clients with achieving goals and reducing barriers (e.g., enrolls clients in the Coordinated Entry (CE) system, works with clients to navigate service systems, helps clients to obtain various forms of personal identification).
Timely and accurate completion of required documentation and tasks for files and electronic databases, always maintaining proper confidentiality.
Operates TRM 12-passenger van in order to fulfill the responsibilities of this position (e.g., transport clients to appointments, run errands to support program needs).
Prepares incident reports, vehicle maintenance reports, and other reports when requested.
Cleans and picks up trash/waste as needed.
Assists in cleaning work space and vehicles, performing light custodial duties.
Embodies the values that form our culture to meet the organization’s mission of sharing God’s love, hope, and support with our neighbors in need to uplift communities.
Performs other duties as assigned to support others and ensure an efficient and effective work environment.