Outreach/Intake Program Specialist (Part-Time)

Salt Lake County (UT) • Salt Lake City, UT

37d

About The Position

Provides County-wide information, assistance, and access to available resources for older adults. Advocates for clients needing assistance by linking them to services. The Outreach Program connects older adults and families to services and resources that help them explore options and assist with independent living. This position primarily provides information and resources for callers on the main division phone line.

Requirements

• One (1) year of general office skills.
• A valid Driver's License issued by the State of Utah may be required to operate a vehicle.
• Due to the nature of this position, the successful applicant may be required to pass a pre-employment background check.

Responsibilities

• Provides specialized administrative and clerical support and assistance for the Outreach program.
• Performs customer service functions. Provides information and assistance regarding division services, activities, or other issues.
• Advocates for clients needing assistance by linking them to services. Consults with clients and families regarding service eligibility requirements. Educates and provides unbiased counsel to clients and families regarding programs and services, including Medicare and Medicaid.
• Attends community and program activities and special events. Assists in researching, developing and preparing events and materials used for public education, presentations, and workshops.
• Ensures program records and information are maintained and stored per retention schedules and policies.
• Enters and collects data and assists in report preparation and distribution.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees