Outreach & Enrollment Coordinator

Community Action Corporation•Alice, TX

21h

About The Position

The Outreach & Enrollment Coordinator is responsible for developing and implementing outreach and marketing activities for the CHIP/Medicaid enrollment assistance program. Outreach strategies must include implementation of the National Campaign’s initiatives, promoting services through strategic partnerships, and connecting eligible individuals with enrollment assistance.

Requirements

Prior experience in community outreach/education or marketing.
Associate’s degree or sufficient college hours.
Excellent computer skills and knowledge of Microsoft
Excellent communication and interpersonal skills
Ability to make presentations and/or educate groups of people on available services
Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels
Ability to maintain confidentiality
Ability to learn new tasks quickly and efficiently
Ability to handle multiple tasks simultaneously and meet deadlines
Must have a valid driver’s license, reliable transportation, a safe driving record, and be eligible for insurance coverage in the operation of Agency vehicles.
Must be able to pass a criminal background check and physical examination.
Able to perform the following physical requirements of the position with or without reasonable accommodation: critical sensory requirements include general vision; specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Hear or listen in the normal range (corrected) and speak and give directions clearly.
Able to walk, sit, stand, kneel, crouch, crawl, reach, lift, carry, push, pull or otherwise move objects up to 10 lbs., and occasionally lift and/or move up to 25 pounds.

Nice To Haves

Prior experience with CHIP/Medicaid enrollment and eligibility.
Bachelor’s degree
Knowledge of community resources and local agencies

Responsibilities

Develop and implement outreach strategies, including but not limited to attending public events, to promote the availability of CACOST’s application assistance services and educate the target population.
Develop and maintain collaborative relationships with community partners, including schools, clinics, and local nonprofit organizations, to support outreach efforts.
Responsible for the development and continued upkeep of a bi-weekly calendar of scheduled meetings with community partners, PR events, training, and public events.
Assist the program manager with developing and coordinating marketing activities on social media, radio, etc, and develop marketing materials (e.g. flyers, brochures, etc.), as needed.
Use of a personal vehicle (mileage to be reimbursed) will be required for frequent travel across a multi-county service area to conduct outreach activities; attend outreach events on weekends and evenings, as needed.
Assist with application submissions when needed, while primarily focusing on outreach activities, scheduling and attending community events, and connecting eligible individuals with enrollment services.
Tracks and reports required data as determined by the supervisor to show progress towards weekly benchmarks and overall program goals.
Responsible for submitting a designated number of applications on a monthly basis and any other benchmarks as determined by the supervisor in order to support the achievement of the program’s annual goals and objectives.
Responsible for maintaining accurate, organized, and thorough documentation for all outreach and program activities.
Tracks and reports required data as determined by the supervisor to show progress towards program goals and objectives.
Collaborate with the supervisor to identify and address areas for improvement in program implementation and outreach activities as part of ongoing quality improvement efforts.
Responsible for addressing any areas of improvement needed in program implementation as identified by the supervisor’s ongoing monitoring for continuous quality improvement.
Responsible for participating in training and professional development, including onboarding, new hire training, and ongoing individualized professional development to maintain knowledge and expertise in eligibility, enrollment, and program specifications for CHIP and Medicaid.
Responsible for maintaining the confidentiality of client records and adhering to the agency confidentiality policy.
Perform all other duties as assigned by a Supervisor.