CalFresh Outreach and Enrollment Coordinator

Community Action Partnership of Orange County•Garden Grove, CA

9d•$23 - $24•Onsite

About The Position

OUR EXCITING OPPORTUNITY Community Action Partnership has an exciting opportunity for CalFresh Outreach and Enrollment Coordinator (2 positions available) The CalFresh Outreach and Enrollment Coordinator will conduct outreach at public sites frequented by low-income consumers, promoting participation in the CalFresh program. Also assist CalFresh eligible persons with the enrollment process, playing a critical part in the work and dedication of Community Action Partnership of Orange County’s initiatives. It’s leadership with a cause and the rewards are immeasurable! Who we are Born out of the War on Poverty more than 50 years ago, Community Action Partnership Orange County (CAP OC) is a trusted resource for Orange County community members who face obstacles such as food insecurity, unemployment, economic turmoil and more. We walk alongside the people we serve, and we act to meet immediate needs without delay. Our programs help empower people to improve their lives and their communities. We see poverty as an unacceptable reality for our neighbors and rally with key partners to help facilitate change. CAP OC hires professionals who support and embody the following EPIC values: Going above and beyond in every interaction and activity we undertake. We strive for EXCELLENCE in service, keeping a pulse on the most up to date innovations within our industry. Together we continually assess and improve the way to work and enhance the strategies we utilize to meet the needs of our community. Reaching our goals by working collaboratively with each other and our community. We are working to do the things that have not been done: empowering families and individuals to financial independence, breaking the cycle of poverty, creating financial equity, combating food insecurity, and establishing healthy and energy-efficient living conditions for all through social innovation. All of this takes PROACTIVENESS , and an intrinsic motivation that drives us to go above and beyond to create cutting-edge trends and program designs. We have the will and the energy and won't stop until the needs of our underserved community no longer exist. We are a team of high INNOVATION . We value the work we do; the people we serve; and treat each other with respect and kindness. We also have an environment of engaging in social economic justice by sharing of ideas and not afraid to try new things that increases our educational capacity. We think outside of the box, and challenge prevailing assumptions about issues of poverty. Reaching our goals by working in partnership with each other and our community. The work we do is deeply rooted in the COLLABORATION we have with our community and its citizens. We care about the legacy of community action partnership and go above and beyond to ensure we support each other in bringing forth the services and resources that will positively change generations forever. We have remained true to our mission “ We seek to end poverty by stabilizing, sustaining and empowering people with the resources they need when they need them. By forging strategic partnerships, we form a powerful force to improve our community. ” values In addition to our EPIC values our external values are as follows: Leadership We are guiding critical shifts in how people think and act to address the root causes of poverty Collaboration We bring together all capable partners to achieve transformative results Trust For over 50 years, the community has counted on us to empower those in need Compassion We treat each person we serve respectfully and with great care Justice We are passionate about advocating for those living in poverty and creating equity throughout the region WHAT YOU WILL ACCOMPLISH IN THIS ROLE Under direct supervision of the Senior Manager of Nutrition Education, you will conduct community outreach and enrollment activities aimed at increasing enrollment of program eligible people in the underutilized CalFresh (also known as SNAP/Food Stamp) Program. Bilingual in Spanish or Vietnamese required. This position is non-exempt status with an hourly rate of pay of $23.00 - $24.00. The work schedule for the CalFresh Outreach and Enrollment Coordinator does not allow for a remote or hybrid work schedule.

Requirements

Public and private social service agencies and community resources available to meet basic needs.
Planning and organizational skills to develop and implement action plans.
Familiarity with community, public and non-profit resources.
Interviewing techniques: research and record keeping principles and methods.
Computer input and data collection techniques.
Working effectively within demanding time constraints and/or multiple tasks.
Must be detailed oriented; work accurately and efficiently on a consistent basis without assistance.
Fluent verbal and written English language skills and mathematical skills sufficient to create, compose or compile information and data for reports or presentations.
Familiarity with Microsoft Office, WORD, EXCEL, POWERPOINT and ACCESS as well as Windows XP a plus.
Position requires computer literacy and use of portable devices including PC Laptop, Printer, Cell Phone and Copier.
Regular local driving and occasionally to other areas as needed.
Analyze and interpret various materials to make recommendations; understand and apply program rules, regulations, and procedures.
Demonstrate a clear, concise, and effective command of the English language, both oral and written.
Develop and maintain rapport with staff, board, agencies, vendors, and clients from culturally diverse backgrounds.
Effectively create/present information and respond to questions from staff, clients, media groups, and the public.
Communicate in English. Bilingual in Spanish or Vietnamese required.
Work weekends, evenings and/or holidays if needed.
Possess a valid California Driver’s License with a driving record that meets minimum standards established by Community Action Partnership of Orange County insurance carrier.
Must be able to work outdoors in varying temperatures and weather conditions.
Bending, stooping, reaching, pulling, pushing, standing, kneeling, sitting, twisting, turning, walking, and bending at the waist may be physical requirements of the job.

Nice To Haves

BA/BS degree with 1 year or more equivalent work experience, or AA/2 years of college work and 2 or more years equivalent work experience.

Responsibilities

Gain familiarity with eligibility requirements for the CalFresh program.
Promote the benefits of CalFresh to low-income program eligible consumers.
Visit community sites where program eligible people congregate including but not limited to Family Resource Centers, WIC (Women, Infants & Children) clinics, Head Start sites, One-Stop centers, and non-profits to disseminate information.
Work individually with low-income people to complete assistance applications.
Conduct workshops providing group application assistance.
Complete required programmatic reports.
Coordinate efforts with other service providers and employers.
Staff resource fairs.
Consistently provide excellent customer service in a manner reflective of the spirit of the Agency’s Mission Vision, and Promise.
Must have English communication skills.
Bilingual in Spanish or Vietnamese is required.
Other duties as assigned.