CalFresh Outreach and Enrollment Coordinator

Community Action Partnership of Orange County•Garden Grove, CA

6d•$23 - $24•Onsite

About The Position

Community Action Partnership has an exciting opportunity for CalFresh Outreach and Enrollment Coordinator (2 positions available) The CalFresh Outreach and Enrollment Coordinator will conduct outreach at public sites frequented by low-income consumers, promoting participation in the CalFresh program. Also assist CalFresh eligible persons with the enrollment process, playing a critical part in the work and dedication of Community Action Partnership of Orange County’s initiatives. It’s leadership with a cause and the rewards are immeasurable!

Requirements

Public and private social service agencies and community resources available to meet basic needs.
Planning and organizational skills to develop and implement action plans.
Familiarity with community, public and non-profit resources.
Interviewing techniques: research and record keeping principles and methods.
Computer input and data collection techniques.
Working effectively within demanding time constraints and/or multiple tasks.
Must be detailed oriented; work accurately and efficiently on a consistent basis without assistance.
Fluent verbal and written English language skills and mathematical skills sufficient to create, compose or compile information and data for reports or presentations.
Familiarity with Microsoft Office, WORD, EXCEL, POWERPOINT and ACCESS as well as Windows XP a plus.
Position requires computer literacy and use of portable devices including PC Laptop, Printer, Cell Phone and Copier.
Regular local driving and occasionally to other areas as needed.
Analyze and interpret various materials to make recommendations; understand and apply program rules, regulations, and procedures.
Demonstrate a clear, concise, and effective command of the English language, both oral and written.
Develop and maintain rapport with staff, board, agencies, vendors, and clients from culturally diverse backgrounds.
Effectively create/present information and respond to questions from staff, clients, media groups, and the public.
Communicate in English. Bilingual in Spanish or Vietnamese required.
Work weekends, evenings and/or holidays if needed.
Possess a valid California Driver’s License with a driving record that meets minimum standards established by Community Action Partnership of Orange County insurance carrier.
Must be able to work outdoors in varying temperatures and weather conditions.
Bending, stooping, reaching, pulling, pushing, standing, kneeling, sitting, twisting, turning, walking, and bending at the waist may be physical requirements of the job.

Nice To Haves

BA/BS degree with 1 year or more equivalent work experience, or AA/2 years of college work and 2 or more years equivalent work experience.

Responsibilities

Gain familiarity with eligibility requirements for the CalFresh program.
Promote the benefits of CalFresh to low-income program eligible consumers.
Visit community sites where program eligible people congregate including but not limited to Family Resource Centers, WIC (Women, Infants & Children) clinics, Head Start sites, One-Stop centers, and non-profits to disseminate information.
Work individually with low-income people to complete assistance applications.
Conduct workshops providing group application assistance.
Complete required programmatic reports.
Coordinate efforts with other service providers and employers.
Staff resource fairs.
Consistently provide excellent customer service in a manner reflective of the spirit of the Agency’s Mission Vision, and Promise.
Must have English communication skills. Bilingual in Spanish or Vietnamese is required.
Other duties as assigned.