Outreach & Engagement Specialist

Laramie County Library System • Cheyenne, WY

1d • Hybrid

About The Position

The Outreach & Engagement Specialist takes the library beyond its walls, connecting people to programs, services, and resources where they live, learn, and gather. This role supports meaningful engagement across all ages—from early literacy and family outreach to adult workshops, training, and special events. By building strong community partnerships and representing the library across the region, the Specialist ensures services are welcoming, inclusive, and responsive to local needs. Join us in strengthening community connections and bringing the power of the library to everyone—wherever they are.

Requirements

• Associate’s degree and 1 year of relevant experience; or The equivalent combination of education and experience
• Strong customer service skills with the ability to work with diverse populations.
• Ability to communicate clearly and effectively in person, in writing, and in group settings.
• Working knowledge of basic computer software and technology.
• Ability to work independently while managing multiple tasks and priorities.
• Ability to build positive relationships with community partners and patrons.
• Flexibility to work evenings, weekends, and off-site locations as required.
• Ability to speak, read, comprehend, and write the English language.
• Valid driver’s license and an acceptable driving record.

Nice To Haves

• 2+ years of relevant experience
• Proficiency or fluency in the Spanish language

Responsibilities

• Provide outreach services that connect community members of all ages to library resources, programs, and services.
• Plan, deliver, and support outreach programs, including early childhood literacy, youth, adult, and community partner programming.
• Represent the library at community events, partner sites, schools, and local organizations as a library ambassador.
• Build and maintain strong relationships with community partners and organizations to advance outreach goals.
• Assist with the planning and execution of special events, outreach initiatives, and community-wide programs.
• Prepare, transport, set up, and break down outreach materials, supplies, and equipment as needed.
• Support outreach operations through public service assistance, basic data tracking and reporting, and compliance with patron confidentiality requirements.
• Perform other related duties as assigned.

Benefits

• LCLS pays 100% of employee contributions to the Wyoming Retirement System, a lifetime pension plan
• LCLS pays 85% of medical and dental premiums and provides $25,000 in employer-paid life insurance
• We provide 13 paid holidays, vacation, sick leave, and one personal day each year
• Vacation for this position starts at two weeks annually and increases with years of service
• Deferred compensation (457), vision coverage, prepaid legal services, and other voluntary benefits
• Access to the Cheyenne-Laramie County Employees Federal Credit Union

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees