Outreach and Engagement Program Manager (O&E PM) (15.35)
About The Position
OCT Consulting is a business management and technology consulting firm that supports Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology. OCT currently has an opening for an Outreach and Engagement Program Manager (O&E PM) to work with our federal client. The O&E PM will manage the strategic direction and daily execution of the O&E activities, for services more than $20M annually. This role will ensure all outreach and communications drive measurable, reportable outcomes and support the agency’s core mission of providing quality-of-life information.
Requirements
- Must be a U.S. Citizen (Required)
- Active Secret Clearance / Favorably Adjudicated Tier 3 Investigation (Required)
- Must be in the National Capital Region and available to support on-site as required (Required)
- Bachelor’s degree in outreach and engagement, public relations, marketing, or communications (Required)
- 8+ years of experience managing Government communications, corporate communications, or marketing communications including stakeholder and maintaining internal and external relationships (Required)
- 5+ years of experience in outreach and engagement management in brand and content development, public relations, strategic planning, and web and social media operations (Required)
- 5+ years of experience developing targeted campaigns for a user base of 1M+ (Required)
- 5+ years of experience leading content development and creative services, including visual design, multimedia content productions, and digital accessibility compliance (Required)
Nice To Haves
- Project Management Professional (PMP) or Defense Acquisition Workforce Improvement Act (DAWIA) Level III in Program Management (Preferred)
- Experience leveraging Machine Learning (ML), advanced analytics, and AI technologies for audience insights. Deep understanding of DoD and Federal content compliance and accessibility standards (Section 508 and WCAG). (Preferred)
- Ability to travel up to 25% (Preferred)
Responsibilities
- Sustain a robust and evolving digital enterprise by providing comprehensive support for O&E activities.
- Manage a large team of over 30 outreach and engagement professionals.
- Oversee the development and implementation of digital strategies, strategic positioning, data analysis, social listening, media monitoring, and analysis.
- Develop and execute integrated communications strategies, including stakeholder affairs analysis.
- Ensure consistent message development and target outcome-based delivery across the agency’s organization.
- Align O&E initiatives with the agency strategic vision, goals, and objectives.
- Implement advanced stakeholder engagement strategies, leveraging Machine Learning (ML), advanced analytics, and Artificial Intelligence (AI) to gain insights.
- Foster awareness and educate the military community about quality-of-life programs and services, prioritizing increased engagement and utilization.
- Drive impactful O&E through the management of daily operations and innovative strategies, enhancing brand recognition, improving reputation, and strengthening stakeholder relationships.
- Orient all activities toward achieving Specific, Measurable, Achievable, Realistic, and Timely (SMART) outcomes.
- Implement and maintain a continuous improvement program that includes regular reviews and refinement of strategies based on data-driven insights.
- Ensure content development and delivery complies with existing agency O&E principles, content marketing practices, and applicable DoD and Federal mandates.
Benefits
- Medical, Dental, and Vision insurance
- Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee’s gross salary
- Paid Time Off and Standard Government Holidays
- Life Insurance, Short- and Long-Term disability benefits
- Training Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees
