Outpatient Coordinator, Behavioral Health

Lifepoint Health • Sierra Vista, AZ

48d

About The Position

Lifepoint Behavioral Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Behavioral Health Outpatient Coordinator joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
More about our team
Canyon Vista Medical Center is located in the beautiful high desert of southeastern Arizona, committed to serve residents in Sierra Vista, Ft. Huachuca, Cochise County – a population of more than 131,000 people, and our surrounding communities. We’re comfortably nestled in the San Pedro River Valley, 75 miles southeast of Tucson. Canyon Vista Medical Center was founded in 1963 as Western Baptist Osteopathic Hospital on what was then the eastern edge of Sierra Vista. Growth and advancing technology dictated building our new 177,000 square foot hospital at 5700 E Hwy 90 completed in 2015.
The Behavioral Health Outpatient Coordinator is responsible for ensuring the efficient, professional operation of outpatient services while delivering a high standard of customer satisfaction and quality patient care. This role oversees non-clinical outpatient staff, office operations, and program processes to ensure compliance with federal and state regulations, licensing requirements, and The Joint Commission (TJC) standards. The Coordinator manages admissions, scheduling, audits, documentation, chart compliance, and data reporting, while supporting clinicians with programming schedules, therapeutic materials, group coordination, and discharge planning. Responsibilities also include maintaining staffing and attendance records, coordinating assessments, certifications, utilization review, billing support, and payer relations, as well as managing family sessions, follow-up care, and referrals. The Coordinator provides exceptional customer service to patients, families, and stakeholders, supports vital signs and screenings as needed, and collaborates closely with clinical, business, and utilization review teams to ensure continuity of care, service coverage, and efficient outpatient operations.
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.

Requirements

• High School diploma or equivalent required.
• Basic Life Support (BLS) certification within 30 days of hire.
• Crisis Prevention Training (CPI) within 30 days of hire prior to patient contact.
• Valid driver’s license preferred.
• Must have clerical administrative duties experience.

Nice To Haves

• Experience in an inpatient unit preferred.

Responsibilities

• ensuring the efficient, professional operation of outpatient services while delivering a high standard of customer satisfaction and quality patient care
• oversees non-clinical outpatient staff, office operations, and program processes to ensure compliance with federal and state regulations, licensing requirements, and The Joint Commission (TJC) standards
• manages admissions, scheduling, audits, documentation, chart compliance, and data reporting
• supporting clinicians with programming schedules, therapeutic materials, group coordination, and discharge planning
• maintaining staffing and attendance records
• coordinating assessments, certifications, utilization review, billing support, and payer relations
• managing family sessions, follow-up care, and referrals
• provides exceptional customer service to patients, families, and stakeholders
• supports vital signs and screenings as needed
• collaborates closely with clinical, business, and utilization review teams to ensure continuity of care, service coverage, and efficient outpatient operations

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees