Outpatient Care Coordinator

CommonSpirit Health•Westminster, CO

68d

About The Position

You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success. Supports care management and coordination activities in an outpatient setting. Partners with healthcare team to maximize patient engagement and patient outcomes. Identifies patients overdue for visits, labs, or referrals and initiates patient supportive services to reduce negative impact on patients' health and promote efficacy of clinic resources. Acts a liaison with clinic providers, specialty providers, office staff, hospitals, pharmacies, and patients to coordinate care. Reviews medical records for preventive and chronic health care needs and appointments. Responsible for collecting records and updating the EMR, communicating with patients via phone, portal, and mail, placing orders, scheduling of tests and/patient appointments. Tracks orders and referrals through to completion and follows up with patients or clinics as appropriate. Documents ongoing status, interventions, patient response and outcomes in accurate, timely manner. Utilizes multiple EMRs and Payer portals to collect and submit records to improve contract performance. Works with IT resources to accurately maintain records when appropriate. Ability to self-motivate, prioritize, and be willing to invest in change processes to improve efficiencies. Seeks learning experiences that reflect current practice to maintain skills and competence in practice or role performance.

Requirements

High School Diploma/G.E.D
Minimum 3 years of experience in an outpatient medical practice
Proficient computer skills – data entry, retrieval, and report generation, excel and virtual meetings

Nice To Haves

Experience with Epic preferred

Responsibilities

Supports care management and coordination activities in an outpatient setting.
Partners with healthcare team to maximize patient engagement and patient outcomes.
Identifies patients overdue for visits, labs, or referrals and initiates patient supportive services to reduce negative impact on patients' health and promote efficacy of clinic resources.
Acts a liaison with clinic providers, specialty providers, office staff, hospitals, pharmacies, and patients to coordinate care.
Reviews medical records for preventive and chronic health care needs and appointments.
Responsible for collecting records and updating the EMR, communicating with patients via phone, portal, and mail, placing orders, scheduling of tests and/patient appointments.
Tracks orders and referrals through to completion and follows up with patients or clinics as appropriate.
Document ongoing status, interventions, patient response and outcomes in accurate, timely manner.
Utilizes multiple EMRs and Payer portals to collect and submit records to improve contract performance.
Works with IT resources to accurately maintain records when appropriate.
Ability to self-motivate, prioritize, and be willing to invest in change processes to improve efficiencies.
Seeks learning experiences that reflect current practice to maintain skills and competence in practice or role performance.