Outlet Server 101

Sonesta Hotels•College Park, GA

1d•Onsite

About The Position

Sonesta International Hotels is the 8th largest hotel company in the U.S., rapidly growing with a diverse portfolio of full-service and focused hotels across major cities. They operate over 1000 properties in eight countries, focusing on delivering service with passion and creating connecting experiences. Sonesta Atlanta Airport South, located at 4669 Airport Blvd., College Park, GA, is seeking Part-Time Restaurant Servers (RS). These servers are responsible for consistently achieving results that contribute to the hotel's mission and success by meeting performance objectives in the food service venues. The role involves setting up, servicing, and breaking down food and beverage areas, ensuring high levels of quality, consistency, and service.

Requirements

Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Excellent organizational skills and attention to detail.
Able to work quickly without compromising quality.
Ability to work with minimal supervision and maintain a high level of performance.
Must be able to stand and exert fast-paced mobility for entire shift.
Ability to work cohesively with co-workers as part of a team.
Food handlers and TIPS certificates required.
Previous front facing guest service experience required.
Must read, write and speak the English language fluently.

Nice To Haves

Two years of experience as a server in full service restaurant preferred - preferably in a fine dining establishment.
High school diploma or General Education Degree (GED) preferred.
Experience with computerized cash registers preferred.

Responsibilities

Greet and acknowledge all arriving guests in a prompt and professional manner.
Engage and interact with guest as appropriate.
Respond to all guests’ questions and requests.
Demonstrate complete knowledge of the food and beverage menu.
Serve food and beverage orders after checking for correct temperature, appearance and portions.
Refill when necessary.
Operate POS system and ensure food orders are verified and transmitted in a prompt manner.
Adhere to all cash handling and credit card policies and procedures.
Periodically check-in with tables to ensure guests’ expectations are being met and exceeded.
Maintain proper condition and cleanliness of dining areas, stations and servicing equipment.
Complete all closing duties and reports as assigned.
Adhere to established safety and sanitation guidelines.
Adhere to uniform and grooming standards.
Perform other duties or projects as requested by management.