Restaurant Server-Outlet 101

Sonesta Resort Hilton Head Island, SCHilton Head Island, SC

About The Position

Sonesta Resort Hilton Head Island is recruiting for Restaurant/Outlet Food & Beverage Server Job Description Restaurant Server (Non-Exempt) Job Overview: Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards.

Requirements

  • Basic reading and writing.
  • Minimum of 6 months food service experience in an upscale atmosphere with general knowledge of restaurant operations.
  • Previous hotel restaurant experience preferred.
  • This job requires ability to perform the following:
  • Carrying or lifting up to 50 pounds
  • High sense of urgency
  • Moving about the kitchen and cafeteria
  • Handling food, objects, products and utensils
  • Bending, stooping, kneeling
  • Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisors
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
  • Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
  • Basic math skills are frequently used when handling cash and credit.
  • Must be available to work nights, weekends, and/or holidays.

Nice To Haves

  • Previous hotel restaurant experience preferred.

Responsibilities

  • Greet all guests and take beverage and food orders in a prompt and professional manner according to hotel standards
  • Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards
  • Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary
  • Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift
  • Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guests satisfaction
  • May receive guest payments and process transactions as outlined in the cash and charge procedures as needed
  • Assist co-workers as needed
  • May assist with other duties as assigned.

Benefits

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance
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