Outlet AM Server
E.M.A. Hospitality•Wood Dale, IL
About The Position
The Outlet Server is responsible for providing excellent customer service to guests in the hotel's dining outlets. This role involves taking orders, serving food and beverages, and ensuring a pleasant dining experience for guests.
Requirements
- High school diploma or equivalent.
- Previous experience as a server or in a customer service role.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of food and beverage menus and service standards.
- Friendly and professional demeanor.
Responsibilities
- Greet guests and present menus.
- Take food and beverage orders accurately and promptly.
- Serve food and beverages to guests in a courteous and timely manner.
- Ensure tables are properly set and clean.
- Handle guest inquiries and complaints professionally.
- Process payments and issue receipts.
- Assist in maintaining cleanliness and organization of the dining area.
- Collaborate with kitchen and bar staff to ensure timely service.
- Adhere to all health and safety regulations.
Benefits
- 401K plan
- health, dental, and vision insurance
- paid time off and holidays
- employee discounts on hotel services
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
