Outbound Telesales Account Manager

Taylor Corp•White Bear Lake, MN

67d•Hybrid

About The Position

Taylor Corporation is looking for an Outbound Telesales Account Manager to join our team in White Bear Lake, MN! In this role, you will be focusing on prospecting for new business growth within our adult graduation market. This role would spend time prospecting with high schools and colleges for cap/gown, diploma covers, and diploma inserts. This role will be our schools' single point of contact from introduction through onboarding, and then long-term account management. The processing of orders through to production would be handled by another member of our account manager team. Every school is unique in their needs and what is important to them, we don't use scripts; we want the sales reps and account managers to build relationships with the schools and speak to each school based on what they need. Once schools are onboarded, this role works with the schools to continue to grow their sales with our brand - many times a school will onboard with just one of the graduation products; it is up to the account manager to get to know the school, what else do they order, how can we assist, what can we do for the school to keep the relationship "sticky" so we continue to grow their sales year after year. We are looking for someone that is passionate about graduation and the graduation planning process, passionate about building relationships (not transactional), and wants to come on board and be a part of our team long-term. This market segment is very much relationship-based; it is critical to the account managers' success and in turn, our success. We have aggressive sales growth targets for our adult graduation market and would love to welcome a new team member that has passion for growth. They will hear "no thank you" more often then "let's talk more" - need to be quick to pick themselves up and go on to the next contact.

Requirements

High School Diploma
2+ years of experience in outbound sales - ideally involving direct engagement with high schools and/or colleges
Ability to deliver engaging presentations over the phone
Excellent verbal and written communication
Strong listening and organizational skills
Strong business acumen
Ability to multi-task, prioritize, and manage time effectively
Self-motivated with high energy and enthusiasm

Nice To Haves

Bachelor's degree in Business, Marketing or relevant field
Familiarity with graduation-related products or services (e.g., caps and gowns, diploma covers, etc.)
Experience in relationship-based selling, especially in education or nonprofit sectors
Resilience and a growth mindset - comfortable hearing "no" and motivated to keep going

Responsibilities

Maintains relationships and favorable contacts with current and potential accounts
Resolves customer issues/problems, researches and makes recommendations for potential product enhancements or modifications to increase sales
May assist in the preparation of sales forecasts, quotes or negotiations
Create new sales opportunities through inbound lead follow up and outbound cold calls and emails
Close sales and achieve sales and margin targets
Research potential new accounts, identify contacts, and generate interest

Benefits

We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume