Outbound Sales Agent

Storage360 • Winter Garden, FL

1d • $17 - $18 • Onsite

About The Position

As an Outbound Sales Agent, you will proactively engage prospective and existing customers through outbound calls with a strong focus on driving new sales and managing Accounts Receivable (AR). This role is centered on converting leads, re-engaging past prospects, and working directly with current tenants to resolve outstanding balances, prevent delinquency, and support revenue recovery efforts. Your day will consist of making strategic outbound calls to generate rentals, upsell storage solutions, and collect or secure payment commitments, all while delivering courteous, timely, and professional service. Daily goals will be centered around sales conversion, AR reduction, and meaningful customer interactions. Leading by example and demonstrating our CORE values, you will play a critical role in both revenue growth and financial health of the business. You will hold yourself to high expectations, continuously sharpen your sales and negotiation skills, build strong customer relationships, and maintain a deep understanding of our products, policies, and collection practices. If you thrive in a fast-paced, goal-driven environment and enjoy influencing outcomes through proactive outreach, you’ll love working with your team each day.

Requirements

• High school diploma or equivalent education required
• Must be able to work assigned full-time shifts with a flexible schedule
• Proficient with Microsoft Office products (including Word and Excel)
• Experience working in a customer service/sales-based call center environment is a plus
• Action-oriented
• Focused on optimizing work processes
• Actively seeking new ways to grow and be challenged in your professional development

Nice To Haves

• Experience working in a customer service/sales-based call center environment

Responsibilities

• Proactively engage prospective and existing customers through outbound calls
• Drive new sales
• Manage Accounts Receivable (AR)
• Convert leads
• Re-engage past prospects
• Work directly with current tenants to resolve outstanding balances
• Prevent delinquency
• Support revenue recovery efforts
• Make strategic outbound calls to generate rentals
• Upsell storage solutions
• Collect or secure payment commitments
• Deliver courteous, timely, and professional service
• Focus on sales conversion
• Focus on AR reduction
• Meaningful customer interactions

Benefits

• Comprehensive Benefits – including medical, dental, vision, life, disability, and 401(k) retirement plans.
• Work-Life Balance Support – paid time off, holidays, sick leave, parental leave, and other forms of protected leave across our companies.
• Wellness & Lifestyle Perks – employer-funded Lifestyle Spending Account, Employee Assistance Program, and access to voluntary benefits such as pet insurance, accident, and critical illness coverage.
• Growth & Opportunity – a culture of training, development, and internal promotion, with clear pathways for career advancement!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED