Outbound Marketing Specialist - Corporate

MGM Resorts International

4d•$23 - $25

About The Position

As an Outbound Marketing Specialist, you’ll create personalized offers and book unforgettable Las Vegas trips for mid-level gaming guests. You'll build strong relationships, deliver top-tier service, and help drive loyalty by curating elevated guest experiences.

Requirements

High School Diploma or GED required
Proven experience in telemarketing, sales, or a related customer service role
Sales-minded professional with strong cold calling, CRM, and guest recovery skills
Experience in marketing, call centers, or casino sales with a focus on relationship building and revenue generation

Responsibilities

Plan and execute outbound marketing campaigns via email and phone to drive Las Vegas bookings
Create targeted, engaging content using CRM insights
Conduct high-volume outbound calls to promote offers and generate interest
Build and maintain personalized customer relationships to enhance satisfaction and loyalty
Qualify new leads and encourage repeat bookings
Optimize use of promotions and reinvestment strategies for cost efficiency
Stay up to date on outbound marketing trends and tools to improve performance

Benefits

Health & Income Protection benefits (for eligible employees)
Professional and personal development opportunities through employee programs and network groups
Free meals in our Bellagio employee dining room
Free parking on and off-shift at all MGM Resorts properties
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts

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