Outbound Logistics Specialist

Acer Group•San Jose, CA

About The Position

Acer America Corporation is seeking an enthusiastic Outbound Logistics Coordinator! The Outbound Logistics Coordinator is responsible for accurate and timely coordination of outbound shipments, systematic receiving, final destination transfers while balancing internal operations schedules and oversees the domestic ecommerce business with warehouse operations and carrier billing/management.

Requirements

3+ years of experience in domestic and/or international outbound (export) logistics.
Experience in manufacturing or high-tech industries strongly preferred.
Advanced Excel (pivot tables, VLOOKUP), Microsoft Office Suite, and ERP systems (e.g., SAP, Oracle).
Familiarity with LTL (Less-than-truckload), FTL (Full-truckload), and parcel shipping.
Ability to analyze data to optimize routes, reduce costs, and improve delivery times.
Strong communication, negotiation, problem-solving, and the ability to work under tight deadlines.
Strong record keeping skills

Nice To Haves

Experience in manufacturing or high-tech industries strongly preferred.

Responsibilities

Coordinate all outbound shipments of goods from overseas to hubs/ end users, including all documentation, system updates and internal and external communication
Reconcile outbound shipments to POS, shipping company data
Facilitate carrier operations and delivery appointments
Maintain shipment histories and document files
Oversee supplier compliance (pre-notice of shipments, on-time delivery, proper packaging and labeling)
Administrative oversight of LTL/FTL shipments
Work with suppliers to resolve overage/shortage & damage issues and file freight claims
Update management on outbound freight metrics and on KPI
Manage daily ecommerce operations for on time shipping
Reviewing and approving shipping charges with parcel carrier
Troubleshoot mishaps or shortages from warehouse
Daily reports with different channels