Virtual - Outbound Business Sales Representative

Comcast

10d•$16 - $31•Remote

About The Position

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Responsible for generating monthly sales through outbound cold calling or lead generation which plays a key role in the growth and expansion of Comcast Business Services and its product offerings. Facilitates the sale of Comcast Internet, Voice and TV services to small and mid-size business to new and existing customers. Works with moderate supervision/guidance. Is accountable for individual results and impact on team. Job Description Disclaimer: Starting rate will vary and is dependent on several factors, including your city/state of residence. Comcast follows all local and state regulations/laws regarding minimum wage. Selling Comcast Business Mobile is a requirement Wireless experience strongly preferred Working a sales funnel is a requirement

Requirements

Adaptability
Communication
Critical Thinking Problem Solving
Customer-Focused
Persuasion
Professional Integrity
Resilience
Technical Knowledge
Workplace Organization
High School Diploma / GED
2-5 Years

Nice To Haves

Wireless experience strongly preferred
Working a sales funnel is a requirement

Responsibilities

Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques.
Sell Comcast Internet, Voice and TV services to small and mid-sized business to new and existing customers.
Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics.
Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills.
Consult with business customers on their business application, solicit referrals for potential new prospects and close web leads.
May partner with field to provide referral of complex opportunities to the outside sales organization.
Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately.
Updates and maintains prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers' orders are fulfilled.
Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation.
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.