OSP Program

Lumos•High Point, NC

6d•Onsite

About The Position

At Lumos Fiber, we’re redefining connectivity with cutting-edge fiber-optic internet solutions. In 2026, we’re excited to launch another year of our Internship Program. Lumos is looking for an OSP Program Intern! If you have a background in OSP or Telecom or are interested in learning about project coordination, OSP Project Management within the telecommunications space, we’d love to hear from you! This program gives students hands-on experience, professional mentorship, and the chance to work on projects that shape the future of technology and communications. Interns will collaborate with our teams, learn practical skills, and gain insight into the fiber-optic industry while contributing to meaningful work. We’re proud to continue this program and look forward to welcoming another group of talented students to Lumos Fiber! Company Summary: Lumos is on a mission to deliver lightning-fast, 100% Fiber Optic internet to the communities that need it most. After the merger of Lumos Networks and North State in 2022, we quickly rose to become a leading fiber internet provider. And as of April 1, 2025, we’ve joined forces with T-Mobile to launch T-Fiber—a joint venture that blends Lumos’ infrastructure expertise with T-Mobile’s national reach to bring fiber to more homes than ever before. We currently connect over 475,000 homes, businesses, and multi-family buildings across nine states in the East and Midwest. With major growth in markets like Ohio, Alabama, Florida, and Georgia—and a shared goal of reaching 12 to 15 million homes by 2030—Lumos is playing a vital role in closing the digital divide. Fully onsite position in our High Point office! What You’ll Do: Assisting in Process Documentation, System & Process Training and addressing Serviceability analysis. Contributing to workflow definition and configuration as well as process documentation. Collaborating with the team regarding System and Process Training. Including Project Manager’s task management. Project’s You’ll Work On: Learning and demonstrating the basic details of OSP Project Management. Utilizing the various systems needed to manage projects: SiteTracker, SmartSheets, OneNote, NetSuite

Requirements

Strong attention to detail and communication skills.
Ability to be coachable and willing to learn.
Telecom or OSP Background preferred.
Experience with Excel, SiteTracker, or NetSuite.
Exposure to project coordination within a professional setting.
A current college student pursuing a degree in a relevant field.
Motivated, curious, and eager to learn in a fast-paced environment.
Skilled in critical thinking, communication, and problem-solving (technical skills may vary by role).

Nice To Haves

Telecom or OSP Background preferred.
Experience with Excel, SiteTracker, or NetSuite.
Exposure to project coordination within a professional setting.

Responsibilities

Assisting in Process Documentation, System & Process Training and addressing Serviceability analysis.
Contributing to workflow definition and configuration as well as process documentation.
Collaborating with the team regarding System and Process Training.
Including Project Manager’s task management.
Learning and demonstrating the basic details of OSP Project Management.
Utilizing the various systems needed to manage projects: SiteTracker, SmartSheets, OneNote, NetSuite

Benefits

Comprehensive health, dental, and vision coverage.
Competitive compensation packages, including bonus options for eligible positions.
Paid Time Off & Paid Holidays.
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
100% employer-paid life and disability insurance.
Employee Assistance Program (EAP) with access to professional support for life’s challenges.
401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
Wellness program offering education and cash incentives for gym attendance and nutrition programs.
Employee referral bonuses.
Discounts on Lumos Fiber Internet for employees who live in our service areas.