Orthopedic Technologist - DME

ORTHOLONESTAR•Dallas, TX

4d•$18 - $21

About The Position

Under general supervision, the Durable Medical Equipment (DME) Technician assists physicians with care and treatment to orthopedic patients prescribed a DME product. The position properly fits and applies braces, crutches, and other orthopedic soft goods. The position maintains/oversees clean and well-stocked DME inventory areas. Position may assist in obtaining pre-certification and authorization of products.

Requirements

High School Diploma, general education degree (GED), or certification from college or technical school or three to six months related experience and/or training or equivalent combination of education and experience.

Responsibilities

Provide education to patients on the application, use, care and expected outcome for products as indicated by the physician instructions and manufacturer recommendations
Perform patient scheduling for custom products, education, order processing, delivery and call backs
Ensure that all necessary documentation is obtained as it relates to payer requirements, standard operating procedures and compliance guidelines. Follow procedures to minimize insurance denials and maximize revenues (pre-authorization for designated items and all Work Comp, PRP for patient’s responsibility).
Provides excellent customer service to patients by listening and appropriately serving patients
Contributes to an overall positive work atmosphere through actions and attitude
Relays relevant information to the appropriate internal staff
Assists physician/physician assistant with documenting and insuring that all services ordered are coded in the E.H.R.
Participates in office meetings and educational activities
Maintains work area in neat and orderly manner
Complies with HIPAA procedures
Other duties as assigned
All employees have a responsibility to comply with our organization’s policies and procedures, code of conduct.