Orthopedic Technologist - DME - Plano - Texas Orthopaedic Associates
About The Position
Under general supervision, the Durable Medical Equipment (DME) Technician assists physicians with care and treatment to orthopedic patients prescribed a DME product. The position properly fits and applies braces, crutches, and other orthopedic soft goods. The position maintains/oversees clean and well-stocked DME inventory areas. Position may assist in obtaining pre-certification and authorization of products. Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties maybe assigned. Key Functions: Patient Care and Counseling: Provide education to patients on the application, use, care and expected outcome for products as indicated by the physician instructions and manufacturer recommendations Perform patient scheduling for custom products, education, order processing, delivery and call backs Ensure that all necessary documentation is obtained as it relates to payer requirements, standard operating procedures and compliance guidelines. Follow procedures to minimize insurance denials and maximize revenues (pre-authorization for designated items and all Work Comp, PRP for patient’s responsibility). Provides excellent customer service to patients by listening and appropriately serving patients Contributes to an overall positive work atmosphere through actions and attitude Relays relevant information to the appropriate internal staff Assists physician/physician assistant with documenting and insuring that all services ordered are coded in the E.H.R. Participates in office meetings and educational activities Maintains work area in neat and orderly manner Complies with HIPAA procedures Other duties as assigned All employees have a responsibility to comply with our organization’s policies and procedures, code of conduct.
Requirements
- High School Diploma, general education degree (GED), or certification from college or technical school or three to six months related experience and/or training or equivalent combination of education and experience.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to add, subtract, multiple and divide on all units of measure, using whole numbers, common fractions and decimals.
- Ability to compute rate, ratio and percent and to draw and interpret insurance co-pays and deductibles.
- Ability to apply commons sense understanding to carry out instructions furnished in written, oral or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to type 45 WPM, basic proficiency in Microsoft Outlook/Office, and experience using or ability to learn and comprehend computer programs.
Nice To Haves
- May have certificate from Medical Assisting program.
Responsibilities
- Provide education to patients on the application, use, care and expected outcome for products as indicated by the physician instructions and manufacturer recommendations
- Perform patient scheduling for custom products, education, order processing, delivery and call backs
- Ensure that all necessary documentation is obtained as it relates to payer requirements, standard operating procedures and compliance guidelines.
- Follow procedures to minimize insurance denials and maximize revenues (pre-authorization for designated items and all Work Comp, PRP for patient’s responsibility).
- Provides excellent customer service to patients by listening and appropriately serving patients
- Contributes to an overall positive work atmosphere through actions and attitude
- Relays relevant information to the appropriate internal staff
- Assists physician/physician assistant with documenting and insuring that all services ordered are coded in the E.H.R.
- Participates in office meetings and educational activities
- Maintains work area in neat and orderly manner
- Complies with HIPAA procedures
- Other duties as assigned
- All employees have a responsibility to comply with our organization’s policies and procedures, code of conduct.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
