Primary Responsibilities/Requirements: Chart entry of required documentation Rotating on-call (after office) hours Provide appropriate bracing services by fitting patient with prescribed DME device Checks insurance benefits and pre-authorizations required by insurance companies Educates patients regarding their individual product’s pricing, insurance coverage and patient financial responsibility. Refers patients to the Accounts Receivable Department to arrange for alternative payment arrangements for patients who are unable to pay for DME. Maintains a thorough working knowledge of the DME product library. Able to answer provider and patient questions competently. Responds to pre and post-surgical requests for DME products promptly and effectively Completes appropriate “paperwork” related to DME product such as letters of medical necessity, requests from insurance companies Ensures that all products that are dispensed are accounted for Obtains patient signatures on ABN forms and merchandise receipt forms, as appropriate and fills all appropriate boxes on the superbill. Ensures appropriate and detailed accounting of merchandise and credits. Maintains appropriate inventory levels for DME products Follows up on any missing demographic or billing information that is necessary for completing accurate processing of charges. Other duties as assigned or are necessary to ensure the success of the DME program Must also possess: Knowledge of anatomy and physiology Ability to work under pressure and meet deadlines Outstanding organizational, verbal and writing skills Independent and highly motivated Initiative and self-discipline Proven positive, "teamwork" attitude in work history Physical Demands: Must be able to use arms, hands, and fingers skillfully Must be able to lift 40 lbs Frequent use of forceful exertion during treatment Frequent moving, pushing, pulling of heavy patients and/or equipment Constant standing and walking Must be agile and able to work efficiently in space limited areas Consistently work at a productive pace Must readily adapt to frequent treatment schedule changes
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed