DME Specialist

ORA Orthopedics • Bettendorf, IA

2d • Onsite

About The Position

We are seeking a detail-oriented and patient-focused DME Specialist to provide excellent patient care and support in the clinical setting. In this role, you will be responsible for measuring and applying durable medical equipment (DME) to patients as directed by providers, ensuring proper fit. This role involves educating patients and caregivers on equipment use and care instructions, resolving patient concerns related to equipment use, conducting pre-authorizations/pre-certifications, and referrals when applicable, ensuring all documentation guidelines are met as required by each insurance carrier, and informing patients of their potential financial responsibility for the equipment. Other responsibilities include ordering products, maintaining functional inventory, and assisting clinical and casting staff with direct and indirect patient care activities. ORA holds all our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As a DME Specialist, you will play a vital role in providing excellent patient care and supporting medical professionals in various aspects of patient management, procedure assistance, and administrative tasks.

Requirements

• High school diploma or equivalent
• Excellent interpersonal, oral, and written communication skills
• Ability to work well within a team and collaborate with medical professionals
• Flexibility to work days, evenings, and weekends
• Travel to various ORA clinic locations as scheduled

Nice To Haves

• Previous DME, medical assisting, or other related healthcare experience is strongly preferred
• Knowledge of the musculoskeletal system, anatomy and physiology, medical terminology, and electronic medical record (EMR) systems

Responsibilities

• Measuring and applying durable medical equipment (DME) to patients as directed by providers, ensuring proper fit
• Educating patients and caregivers on equipment use and care instructions
• Resolving patient concerns related to equipment use
• Conducting pre-authorizations/pre-certifications, and referrals when applicable, ensuring all documentation guidelines are met as required by each insurance carrier
• Informing patients of their potential financial responsibility for the equipment
• Ordering products
• Maintaining functional inventory
• Assisting clinical and casting staff with direct and indirect patient care activities
• Maintaining patient confidentiality
• Complying with all HIPAA rules and regulations

Benefits

• More information about the benefits offered as part of our employment package with ORA Orthopedics is available here: https://flimp.live/ORAOrthopedicsBenefitSummary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED