Orthopedic Program Manager

Renown Health•Reno, NV

51d

About The Position

The Orthopedic Program Manager is responsible and accountable for planning, organizing, and monitoring the operations of the Orthopedic Program to achieve and improve patient outcomes, provisions of care, and services.

Requirements

Must have working-level knowledge of the English language, including reading, writing, and speaking English.
Bachelor's degree in nursing or health related bachelor's degree preferred.
Three years of experience in an acute care setting, which includes one year of Orthopedic experience, preferred.
Ability to obtain and maintain a State of Nevada Registered Nurse, Physical Therapist, or Occupational Therapist required at time of hire.
Current BLS certification by the American Heart Association standards.
Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Nice To Haves

Bachelor's degree in nursing or health related bachelor's degree preferred.
Three years of experience in an acute care setting, which includes one year of Orthopedic experience, preferred.

Responsibilities

Responsible for the overall administration and operations of the total joint and spine program under the direction of the Nurse Manager and Total Joint Program Medical Director.
Leads the total joint and spine program implementation and operational interdisciplinary team meetings.
Ensures the timeline and key deliverables of the implementation plan are achieved.
Responsible for reporting and achieving the scorecard targets.
Works in collaboration within Renown Health for marketing and outreach to conduct community education seminars in targeted outreach areas to increase awareness and grow market share.
Conducts the pre-admission education classes for patients scheduled for joint replacement and spine procedures.
Coordinates with care team of patient during the acute hospitalization to enhance patient satisfaction and ensure quality care including rounding during hospitalization and post discharge follow up phone calls.
Collaborates with physicians, nursing, therapies, operating room staff, marketing, food service, pharmacy, outreach coordinators, clinic staff, and all members of the healthcare team through team conferences and one-on-one meetings to ensure a quality-of-care delivery process for patients across the continuum.
Accountable for maintaining patient education materials to educate patients and families on joint replacement and spine procedures.
Collaborates with Renown Health to ensure materials are standardized and consistent with standard order sets and clinical pathways.
Works with physicians and interdisciplinary team members to review materials as necessary.
Collaborating with the Nurse Manager and the education department develops, defines, and evaluates competencies to ensure staff ability to care for the orthopedic patient.
Serves as a mentor for professional practice and team development related to orthopedic patient care.
Develops and maintains appropriate resources for patient and staff education related to orthopedics.
Accountable for the key performance measures of the joint replacement programs.
Works with the team to identify and track key performance measures.
Works with the data mining support area to distribute reports to key stockholders and participate in process improvement initiatives as required.
Maintains flexible work hours to accommodate patients, families, and physicians.
Serves as liaison and subject matter resource to physicians, staff, patients, families, and professional organizations, societies, etc. to ensure that optimal patient care is provided to the orthopedic surgical patient.
Attends appropriate committees.
Communicates hospital's needs to surgeons in a professional manner.
Serves as a resource person to facilitate problem solving and decision support.
Develops data collection methods and processes for tracking and trending quality outcomes measures consistent with patients with assistance from Quality, Infection Control, and IT as needed.
Ensures compliance with core measure initiatives appropriate to service line.
Responsible for coordinating and managing a comprehensive, high quality, The Joint Commission certified total joint and spine center.
Facilitate The Joint Commission survey activities, including tracers, chart audits, and performance improvement initiatives to ensure quality and regulatory compliance for the total joint and spine program