Orthodontic Treatment Coordinator

Southern Orthodontic Partners • Miami Beach, FL

16h • $21 - $25

About The Position

A Treatment Coordinator's main priority is to not only be the best part of our patient's day, but to see their assigned patients in a timely manner, while creating the most special patient experience and connection. The Treatment Coordinator's main goal is to convert as many patients as possible.

Requirements

• Excellent communication skills to present treatment plans to patients
• Ability to "sell" treatment plans to patients and successfully secure their start
• Ability to demonstrate reliability and responsiveness to patients and team
• General knowledge and understanding of orthodontic treatment plans and care
• Comfortable discussing financial arrangements and payment plans with patients
• Displays strong interpersonal skills and has a customer service mindset

Nice To Haves

• Prior treatment planning experience, orthodontic preferred
• 1-2 years recent experience in dental environment

Responsibilities

• Responsible for seeing every consultation in your assigned column throughout the day. These consultations may vary between New Patient Exams, Observations, Conferences, Treatment Summaries, Re-Treat Exams, and Re-Exams.
• Responsible for making sure you complete all necessary duties from the previous consultation before moving on to the next patients, keeping your time limit to the allocated appointment time templated.
• Convert as many patients as possible into same day starts as SDS are part of our culture. If a patient cannot start same day, then it is your responsibility to schedule their next appointment before they leave the office!
• Must have a knowledge and understanding of all orthodontic appliances and procedures recommended throughout treatment. (Expanders, Bracket Types, Extractions/Exposures, Bite Correctors, Interproximal Reduction, etc.)
• Responsible for documenting all details from the consultations in the patient's chart.
• Responsible for writing up and reviewing financial arrangements, proposals and autopayments as well as taking down payments for your same day starts. You must be comfortable discussing/handling money and be very detailed when taking payments and what the terms cover prior to receiving final signatures from the responsible party.

Benefits

• Bonus Potential - up to $1000.00 a month
• Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD
• Robust 401k plan, including a company match up to 4%

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees