Orthodontic Operations Manager
About The Position
Orthodontic Operations Manager Oxnard & Camarillo, CA – Pediatric Dental & Orthodontic Practice Sugarbug Dental & Orthodontics has proudly served Ventura County for over 16 years, delivering compassionate, innovative, and patient-focused care to children and families. As our orthodontic services grow, we are seeking an Orthodontic Operations Manager to lead the day-to-day operations of our orthodontic department, including the supervision and development of our Treatment Coordinators. This role is perfect for a strategic, business-savvy, emotionally intelligent leader who can balance operational excellence, team culture, patient experience, and financial performance. At Sugarbug, the Orthodontic Operations Manager is both a leader and a strategic partner, responsible for guiding the department to operational excellence, fostering a high-performing team, and delivering outstanding patient experiences.
Requirements
- Bachelor’s degree required
- Proven leadership experience in orthodontics, dentistry, or healthcare operations
- High emotional intelligence with a track record of motivating and leading teams
- Strong analytical and problem-solving skills with business acumen in financial and operational management
- Excellent communication and interpersonal skills, with a patient- and family-centered mindset
- Tech-savvy and comfortable with EHR/EDR, practice management software, and digital scheduling systems
Nice To Haves
- Graduate degree (MBA, MHA, or related) preferred
- Bilingual (English/Spanish) a plus
Responsibilities
- Lead and mentor Treatment Coordinators, ensuring consistent, compassionate, and effective patient communication and treatment presentation
- Oversee orthodontic office operations, including scheduling, patient flow, billing, insurance coordination, and financial arrangements
- Manage budgets, financial reporting, and operational efficiency to support sustainable growth and profitability
- Drive innovation and process improvements through technology integration and workflow optimization
- Ensure compliance with legal, regulatory, and quality standards across the department
- Build and maintain a positive, motivated team culture, fostering collaboration, high morale, and accountability
- Partner with clinical and executive leadership to align departmental operations with overall practice goals
- Monitor performance metrics, patient satisfaction, and key performance indicators to inform strategy and improvements
- Represent the orthodontic department in strategic planning and community outreach initiatives
Benefits
- Established Reputation: 16+ years of trusted pediatric and orthodontic care in Ventura County
- Leadership Opportunity: Lead a critical department with responsibility for operations, patient experience, and team development
- Innovative Environment: Leverage technology and forward-thinking systems to streamline processes and enhance patient care
- Positive Team Culture: Inspire and support a motivated, collaborative, and compassionate team
- Competitive Compensation: $60,000 – $80,000 annually, commensurate with experience and qualifications
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
51-100 employees
