Orthodontic Insurance Specialist - Rock Dental Brands

Rock Dental Brands•Little Rock, AR

35d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Would you like to work in a fun and energetic environment where you will be challenged, rewarded, and inspired? At Rock Dental, we are a family and we absolutely insist on having FUN at work. We celebrate victories and our hard work is what allows our dentists to focus on their patients and provide the best care possible. Job Summary The position of the Insurance Coordinator is to ensure insurance dental claims are paid in an accurate and timely manner. Below are just a few of the daily tasks and responsibilities this role requires. The work requires that sensitive timelines be met so some flexibility in these responsibilities will be needed at times. Just a few of the Responsibilities Working with payers to resolve claim issues Actively reviewing claims rejection reports and correcting any issues Actively work any insurance denials or no pays Researching outstanding claims & >30 days in a timely manner Submitting refunds requests for any payments made in error Submitting corrective claims for any incorrect procedures rendered Comprehensive knowledge of insurance plans, member eligibility and dental billing At Rock Dental Brands, we believe that every team member shares the most important job, because whether directly or indirectly, we are all crucial to the patient journey. We are a unified team with a commonly held desire to give patients positive, uplifting experiences that they will want to share with others. Our team members are committed to continuous learning. A valued-voice for both our patients and practices, our clinical teams enjoy a rewarding career, complete with educational and growth opportunities, flexibility and financial stability. We invest in our people to further their knowledge and improve our patients’ experiences. We may be a bit biased, but we think it’s one of the best companies to work for. We truly value our team members. We challenge them daily and celebrate their successes. What really sets us apart from most other jobs is the opportunity to work together as a team, to truly make a difference in our patients’ lives, and to help create smiles that will last a lifetime. We take great pride in our company’s culture because it’s so rich and deeply embedded in everything we do.

Requirements

Some familiarity using Google suite.
Strong problem solving and research skills
Excellent communication skills
High School Diploma or GED

Nice To Haves

Understanding of CDT Codes and 837 terminologies

Responsibilities

Working with payers to resolve claim issues
Actively reviewing claims rejection reports and correcting any issues
Actively work any insurance denials or no pays
Researching outstanding claims & >30 days in a timely manner
Submitting refunds requests for any payments made in error
Submitting corrective claims for any incorrect procedures rendered
Comprehensive knowledge of insurance plans, member eligibility and dental billing