Orthodontist Office Appointment Scheduler

SMILE STARTERS DENTALMooresville, NC
14hOnsite

About The Position

We are a busy, patient-focused orthodontic practice in Mooresville seeking an organized and friendly Orthodontic/Dental Scheduling Coordinator to join our team. This role is essential to keeping our daily operations running smoothly and ensuring a positive experience for every patient. If you enjoy working with patients, staying organized, and being part of a team that values professionalism and care, we’d love to hear from you.

Requirements

  • Strong organizational and multitasking skills
  • Clear, professional communication skills
  • Ability to problem-solve and stay calm under pressure
  • Commitment to patient confidentiality and quality care
  • “Can-do” attitude and willingness to help the team
  • Experience in a dental or medical office environment
  • Fluent in Spanish and English

Nice To Haves

  • Experience in a dental or orthodontic office preferred, but not required

Responsibilities

  • Schedule, confirm, and manage patient appointments
  • Serve as a primary point of contact for patients, both in person and by phone
  • Verify insurance and coordinate benefits
  • Communicate effectively with clinical and administrative staff
  • Maintain accurate patient records and documentation
  • Ensure compliance with HIPAA and office policies
  • Provide excellent customer service in a fast-paced environment

Benefits

  • Competitive salary
  • Paid time off
  • Health, dental, and vision insurance
  • Short-term disability and supplemental life insurance
  • Company-paid basic life insurance and long-term disability
  • Retirement plan options
  • Friendly, supportive, and collaborative team environment
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