Orthodontic Assistant / Front Desk

Gorman & Bunch Orthodontics • Greenwood, IN

10d

About The Position

The Orthodontic Assistant / Scheduling Coordinator is a pivotal role to Gorman and Bunch Orthodontics and serves as the primary supporting person to our doctor team. This role will assist with various activities in working with the doctors and patients alike and will strive to be a positive, friendly, and professional addition to the team. This position will start training as a front office receptionist 100% of the time for two months (or until fully trained) and then will be trained in back office as hybrid coverage.

Requirements

• Knowledge of Orthodontics and associated treatment appliances and equipment used
• Action-oriented and taking initiative, being adaptive and flexible in a changing environment
• Understand and can effectively communicate techniques utilized in the Orthodontic field
• Have excellent written and oral communication skills
• Compassion and high level of service for our patients, parents, and staff
• Integrity, always doing the right thing
• Ability to handle confidential information and protect patient confidentiality
• Dependable, reliable to be at work when scheduled
• Attention to detail
• Able to stay organized and follow instruction
• Professional manner and appearance at all times
• Computer skills: Microsoft office and Web Browser
• High School Diploma, GED or equivalent
• 1-3 Years Relative Experience

Responsibilities

• Establish a trusting rapport with patients, ensuring the highest level of patient customer service is given to all patients
• Educate the patients on orthodontic care and treatment practices
• Work chairside with patient care including assisting in placing and removing orthodontic appliances
• Taking X-Rays, pictures, fabricating retainers
• Maintain patients’ charts and transcribe the doctor notes accurately
• Keep patient rooms stocked and organized as well as clean, sterilize, and prepare the equipment
• Be receptive to coaching and training from doctors to better develop skillset
• Other duties as required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees