Orientation and Onboarding Manager

IMG Academy•Bradenton, FL

About The Position

Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences: Boarding school and camps , via a state-of-the-art campus in Bradenton, Fla. Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance Online college recruiting , via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches Position Summary The Orientation & Onboarding Manager designs and delivers a seamless new hire journey that deepens cultural connection, accelerates time-to-productivity and equips managers to set new team members up for success. This role ensures every touchpoint reflects our culture, values, and commitment to excellence. This position leads the facilitation and continuous improvement of Day 1 orientation and develops the systems, resources and communication workflows that support both manager enablement and new hire readiness. The ideal candidate combines strong facilitation skills, strategic thinking, creative energy and operational precision to bring the onboarding experience to life across campus and online. This role will provide light oversight and process optimization within the pre-employment workflow to ensure a smooth handoff from offer acceptance to Day 1.

Requirements

Experience designing and overseeing onboarding programs that extend beyond Day 1
Strong facilitation and presentation skills; confident engaging groups in person and virtually
Excellent written and verbal communication skills; able to convey information with clarity and energy
Exceptional organization and project management skills in a fast-paced, high-volume environment
Strong collaboration and relationship-building skills across diverse stakeholder groups
Creative mindset with a passion for building connection, community, and culture
Ability to use data and stakeholder feedback to iterate and improve experiences
Proficient in Microsoft Office and virtual meeting tools; familiarity with HRIS/ATS platforms
Requires a background check upon offer
Requires a drug test upon offer

Nice To Haves

3+ years of experience in onboarding, talent development, people operations, or event facilitation
Experience designing immersive orientation or onboarding experiences (not just logistics)
Background in process improvement, employee engagement, or experience design
Experience with onboarding technology, HRIS/ATS, or workflow automation
Comfort delivering hybrid experiences and adapting content for multiple audiences

Responsibilities

Design, coordinate, and facilitate engaging Day 1 orientation experiences for on-campus and remote new hires
Infuse IMG Academy’s culture, values, and brand into each stage of the onboarding journey—from offer acceptance through the first 30 days
Coordinate logistics, guest speakers, space setup, materials, and technology for each session
Provide light oversight and alignment of pre-employment processes to ensure a seamless handoff into Day 1 (IT, Facilities, People Ops, etc.)
Collaborate with onboarding coordinators and cross-functional teams to ensure tools, access, workspaces, and resources are ready prior to start date
Develop manager enablement toolkits, checklists, and communication workflows that support consistent onboarding across departments
Build and maintain a self-service resource hub (videos, guides, quick references) that accelerates new-hire confidence and time-to-productivity
Use data, feedback, and insights to continuously improve content, delivery, and overall experience for new hires and managers