Organizational Development Consultant

Ace Hardware•Oak Brook, IL

18h•$102,900 - $128,650

About The Position

The Organizational Development Consultant supports Retail Operations by strengthening the development of individuals, teams, and leaders across the organization. This role drives performance management, leadership development, succession planning, and team effectiveness, while leading the design and execution of competency frameworks, career pathing, and role‑based development. A primary goal is to build a strong leadership pipeline and foster a high‑performance culture through development strategies. The consultant adds value by translating business needs into practical solutions that strengthen engagement, readiness, and long‑term growth. This position reports to the Manager of Organizational Development and serves as a strategic partner within the Organizational Development and HR structure. What You’ll Do Serve as a strategic development partner to Retail Operations, supporting leadership capability, succession planning, and operational effectiveness Coach and advise leaders on performance management, leadership, engagement, and change Lead succession planning efforts to build leadership readiness and bench strength Design and execute competency frameworks, career pathing, and role‑based development Foster leadership and team effectiveness through assessments, development plans, and high-potential initiatives Partner with HR on onboarding and early development experiences for new hires Apply internal and external resources to individual and team development priorities Facilitate and oversee development programs, workshops, and stakeholder meetings Build trusted, collaborative relationships with HR partners and key stakeholders Who You Are You are a strategic, relationship‑driven individual who thrives at the intersection of business needs and people development. You enjoy influencing leaders, using data and insight to drive meaningful change, and building scalable development solutions.

Requirements

Organizational development and leadership development expertise
Consulting and coaching skills with leaders and HR partners
Performance management and succession planning experience
Ability to design and implement competency frameworks and career pathing
Strong strategic, analytical, and problem‑solving skills
Excellent communication, facilitation, and influence skills
Ability to manage multiple initiatives and drive results in a complex environment

Nice To Haves

Exceptional communication skills, including influence, facilitation, and executive‑level presence
Ability to apply talent management processes and tools to support strategic business objectives
Inclusive mindset with the ability to collaborate effectively across multiple level

Responsibilities

Serve as a strategic development partner to Retail Operations, supporting leadership capability, succession planning, and operational effectiveness
Coach and advise leaders on performance management, leadership, engagement, and change
Lead succession planning efforts to build leadership readiness and bench strength
Design and execute competency frameworks, career pathing, and role‑based development
Foster leadership and team effectiveness through assessments, development plans, and high-potential initiatives
Partner with HR on onboarding and early development experiences for new hires
Apply internal and external resources to individual and team development priorities
Facilitate and oversee development programs, workshops, and stakeholder meetings
Build trusted, collaborative relationships with HR partners and key stakeholders

Benefits

Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation.
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability ) & life insurance benefits for you and your dependents
21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
Birth/Adoption bonding paid time off
Adoption cost reimbursement
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
Identity theft protection